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MGA Insurance Group

MGA Insurance Group

4.6(19 reviews)See reviews ↓·Canberra

What customers say

Based on genuine customer reviews

Business insurance sits at the centre of the feedback for this Canberra brokerage, with professional indemnity, public liability and workers compensation policies recurring across the accounts. Tim and Ben Hanson are named regularly, and the praise tends to settle on the same ground: technical knowledge that is explained in plain terms, responsiveness when a question or claim arises, and a willingness to walk a client through cover and exposure rather than simply issue a document. More than one customer describes savings or better inclusions after policies were reviewed, and the turnaround on quotes is repeatedly called quick.

Claims management is another theme, with the broker handling matters on the client's behalf described as less stressful than dealing directly with an insurer. Small business owners note that complex compliance requirements were made understandable, and long-standing clients mention both personal and commercial cover being placed through the same office. The tone of the accounts is consistent: friendly, patient and attentive to what each policy actually needs to do. Work with professional indemnity, public liability and workers compensation insurance runs through the comments from start to finish.

Insurance agency

Reviews

Reviews are taken from publicly available sources.

KW
Kenneth Webster13 October 2023

I have had a great experience working with Tim at MGA. He provides honest and valuable advice and really looks out for his clients. He does his best to find the right policy for your situation and takes the time to explain things. Highly recommended.

BL
Brooke Lloyd12 September 2023

When it comes to insurance Tim is extremely knowledgeable and ensures he understands his clients needs to provide the best advice.

NM
Nicole Mackay12 September 2023

Tim's knowledge was very impressive. He was very friendly and easy to deal with. Highly recommend having a chat to him.

HA
Hawk Av3n1 January 2022

We received a very late email on the 22/1 that MGA had stopped renewing our landlord policy (which expired on the 1st Dec) because they cannot make money. They left us (a long paying customer) without coverage and informed us 3 weeks after the fact via email. No support and no help. They have been uncontactable since. DONT TRUST THEM. They are a bunch of scammers and horrible to deal with!!!!

MC
Melissa Cabban14 April 2020

I can highly recommend Ben Hanson from MGA insurance Group, he is very responsive and he actively educates his clients about his service and the products. I have personally placed a range of insurance through Ben. The advantage of having a broker is that they act in your best interests and actively manage claims for you which is less stressful than managing a claim direct with the insurance company yourself.

NL
Nicholas Lucey15 November 2018

Ben Hanson really knows his technical knowledge, super personable and will help you get the best deal on a wide range of insurance that doesn't cost you anything. Definitely recommend giving him a call!

MG
Manuel Galaktidis1 November 2018

Ben & the team at MGA have managed to save me money or better inclusions on any policy reviewed... definitely worth a chat.

Insurance brokers in Canberra compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Canberra are compared.

RankProviderRatingReviewsOpen Sat.
1Insurance Advisernet - Allinsure★ 4,954No
2Mezzanine Insurance★ 5,013No
3Emily-Rose - General Insurance Broker★ 5,08No
4Credence Insurance★ 5,05No
5Brindabella Insurance Brokers★ 5,05No
9MGA Insurance Group (this page)★ 4,619No
Contact
+61261324400www.mga.comUnit 43/2 King St, Deakin ACT 2600
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed