Credence Insurance

Credence Insurance is an insurance broker based in Canberra. It has more than 100 combined years of insurance experience, and its principal broker has over 35 years of experience in the industry. The principal broker is a Fellow of the Australian and New Zealand Institute of Insurance and Finance and holds a Graduate Diploma in Insurance.

Credence Insurance's sister company, Chirps Insurance, has over 35 years of experience working with Canberra businesses. 2000 businesses work with Credence Insurance and its sister company, Chirps Insurance. It is a member of the National Insurance Brokers Association. Credence Insurance provides tailored insurance solutions for businesses.

Running a business in Canberra brings a steady stream of insurance decisions, and the feedback for Credence Insurance suggests clients feel supported through them. Various customers describe relationships stretching across six years and beyond, with Margo and Ben both singled out for their attentive handling of accounts. A recurring theme is the reassurance that cover is arranged correctly, with the team taking time to understand each client's circumstances rather than treating policies as interchangeable. Business owners mention the hours and stress saved by leaving both commercial motor and general business cover to a broker who stays across the details, and one notes that smaller accounts receive the same consideration as larger ones.

Prompt replies, friendly service and practical guidance are praised consistently, particularly when changes or queries arise after a policy is in place. Reviewers often mention feeling confident that their interests are looked after, with problems resolved without fuss and advice given in plain terms. The result is a picture of a brokerage where long-term relationships develop naturally and clients feel their commercial insurance is in capable hands, with Margo's team credited for making day-to-day business operations simpler.