Mezzanine Insurance

Mezzanine Insurance is an insurance brokerage based in Canberra, providing general insurance services to business and personal clients. The business has origins spanning more than two decades. It is a member of the Steadfast Group, Australia's largest general insurance broker network, and a member of NIBA, Australia's peak representative body for the intermediated insurance industry, and ANZIIF, Australia's leading insurance and finance membership, education, training and professional development organisation. Shannon Greenaway is the Principal of Mezzanine Insurance.

He has been working in the insurance industry for more than 20 years, commencing his career as a broker in 2000. He established Mezzanine Insurance in 2017 after purchasing the insurance business from the previous owners. He holds a Diploma of Financial Services (Insurance Broking), is a NIBA Qualified Practicing Insurance Broker (QPIB), and is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance. He maintains his QPIB and Certified Insurance Professional status through ongoing education and training. Natasha McDonald is an Account Executive at Mezzanine Insurance. She commenced her broking career in 2016 and is an Affiliate Certified Insurance Professional member of the Australian and New Zealand Institute of Insurance and Finance.

Mezzanine Insurance advises on all forms of general insurance and risk management. It assists with the lodgement, negotiation and settlement of claims and liaises with third party stakeholders on clients' behalf. It offers insurance products including Management Liability, Marine & Transit, Motor Vehicle, Professional Indemnity, Public & Products Liability, Trade Credit, Workers Compensation, Business Insurance, Business Interruption, Contract Works, Corporate Travel, Cyber Protection, Event Insurance, Farm Insurance, Landlord Insurance, Strata Insurance, and Home & Contents.

Business owners and companies seeking cover for their operations form the core of the feedback for this Canberra brokerage, with reviewers describing long-standing relationships built on dependable service. Several customers note that claims are handled promptly and without fuss, and that queries are answered quickly by staff who understand the products they arrange. Natasha is praised for guiding clients through cover for liability and staff injury obligations, including free initial advice that helped demystify complex wording, while Shannon and Stuart are repeatedly named for their professionalism and willingness to go the extra mile.

A detail many reviews return to is the value delivered, with policies described as affordable and precisely matched to the risk at hand, whether that involves portable items needing domestic and international cover or comprehensive business and personal insurance. Clients based interstate remark that distance has never affected the quality of support, and long-term customers speak of continuity, efficiency and a team that attends to requests with urgency. The recurring theme across the accounts is knowledge combined with genuine helpfulness, leaving business clients confident that their assets and liabilities are properly protected, particularly around liability cover, staff injury protection and commercial policies.