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McKenzie Ross Business Insurance Brokers

McKenzie Ross Business Insurance Brokers

4.9(110 reviews)See reviews ↓·Melbourne

About the company

McKenzie Ross Business Insurance Brokers is an Australian-owned commercial insurance broker based in Melbourne. The firm has over 30 years of experience and operates a dedicated in-house claims team with over 31 years of experience. It has access to over 100 insurance markets locally and globally. McKenzie Ross offers one-to-one account management from initial assessment to claim management.

It provides commercial insurance solutions across specialist sectors including engineering and industrial manufacturing, commercial property owners, commercial strata, amusements and leisure, entertainment and events, cyber insurance, hospitality, business interruption, industrial special risks, warehousing and 3PL, building construction and civil contractors, builders warranty, clinical trials liability, logistics, supply chain and marine, aviation, corporate travel, private travel, commercial motor, and contract works. Financial lines insurance includes professional indemnity, multimedia liability, investment managers insurance, medical malpractice, information technology liability, management liability, directors and officers liability, association liability, and employment practices liability. McKenzie Ross Financial Services provides life insurance, total and permanent disability insurance, trauma insurance, key person insurance, and income protection insurance.

The firm works with small businesses and large businesses in Melbourne across a number of industries. It has developed deep and specialist expertise in construction insurance, civil engineering, utilities, and major project risk management across Australia and internationally. It provides coverage for contract works, construction plant, professional indemnity insurance, and latent defects for infrastructure projects. McKenzie Ross partners with leading infrastructure underwriters to structure comprehensive commercial insurance programs. It offers a free risk assessment.

What customers say

Based on genuine customer reviews

McKenzie Ross Business Insurance Brokers' reviewers describe public liability cover and broader business insurance portfolios managed across multiple company entities and evolving business structures.

Renee is named for understanding a client's structure in detail to ensure cover is correctly aligned, and Tashinga is credited with responsiveness that led one client to move additional policies across from another broker. Kayla is separately named by a client of more than sixteen years for ongoing support navigating insurance needs. Declan Grant is named for managing renewals as a consistent point of contact.

Business brokerInsurance agency

Reviews

Reviews are taken from publicly available sources.

JG
Jamie Gordon (JG Personal Gmail)21 July 2026

The service from Natalie at McKenzie Ross and their team was excellent from the outset. Quick, clear and sound advice for all my business insurance requirements and prompt processing. Thanks for assisting and keep up the great work.

AH
Andy Harrison4 February 2026

Thank you to Tashinga for the excellent service in arranging our public liability insurance. McKenzie Ross was highly responsive and provided us with a very competitive quote. I would highly recommend them for business insurance.

MM
Matthew Misiti13 November 2025

Declan Grant is an absolutely amazing insurance broker! He consistently goes above and beyond to find me the best deals and makes the whole process effortless every single time. His professionalism, attention to detail, and genuine care for his clients truly set him apart. Declan is always quick to respond, incredibly knowledgeable, and genuinely committed to getting the best outcome possible. I cannot recommend him highly enough — if you’re looking for a broker who truly has your best interests at heart, Declan is the one to call. An absolute pleasure to deal with every time!

AJ
Alysha Jakobi30 October 2025

The team at McKenzie Ross Insurance Brokers are super kind and speedy at there jobs. I'm very grateful. It's nice to speak to friendly voice on the other side. Shout out to Declan who has been helping me, thankyou!

A
Amelia7 October 2025

I had an outstanding experience working with Rob Lynch at McKenzie Ross - he helped us get a complex insurance claim approved quickly and efficiently. His expertise, strategic advice, professionalism and knowledge made a stressful situation much easier to navigate. I can’t recommend Rob highly enough - thank you!

DE
Donna Ewing15 September 2025

What a fabulous experience! Natalie and Rob really took the time to understand our business, greatly reduce our risk and achieve a great outcome. The McKenzie Ross team are down-to earth, not pushy, and genuinely care about their clients - I feel safe in the knowledge that if we need to make a claim in the future, they will be there to support us. Highly recommend giving them a call if you need a highly professional and knowledgeable team in your corner!

JT
Jarrad Thessman26 August 2025

McKenzie Ross have been a trusted partner, providing consistently excellent service and support. Renee in particular is outstanding — thorough, proactive, and always quick to respond. She’s taken the time to understand the nuance of our business, including multiple entities and evolving structures, ensuring everything is correctly aligned and nothing slips through the cracks. The team’s ability to combine clear, practical advice with genuine care makes what can be a complex process feel straightforward and reassuring. If you’re looking for knowledgeable, responsive brokers who truly understand their clients and the events industry, I’d highly recommend McKenzie Ross.

Insurance brokers in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1CGIB - Commerical and General Insurance Brokers★ 5,0235No
2Tudor Insurance Australia★ 5,084No
3ProTrades Insurance★ 5,046Yes
4Arca Insurance Brokers★ 5,06No
5My Insurance Broker★ 5,05No
9McKenzie Ross Business Insurance Brokers (this page)★ 4,9110No
Contact
Working hours
Monday08:45–17:00
Tuesday08:45–17:00
Wednesday08:45–17:00
Thursday08:45–17:00
Friday08:45–17:00
SaturdayClosed
SundayClosed