Synergy Insurance Brokers

I have had a lot of brokers over the years and none of them come close to Hulya. She is a force of nature. Technically she knows everything there is to know about insurance, but she never leaves you feeling lost. She explains things clearly, checks that you have understood, and makes sure your cover actually reflects where your business is at right now, not where it was twelve months ago. She does not wait for you to come to her. She will call, she will stop by, she will send a Teams invite just to check in. Multiple times throughout the year, without being prompted. If something has changed in the business she wants to know about it. It genuinely feels like she is keeping watch over you, making sure nothing slips through the cracks. Every year she goes to market on your behalf and comes back to show you exactly what she did and why. You see the work. You see the comparisons, the reasoning, the outcome. There is never any doubt that she has been out there fighting for you because she shows you the evidence. That level of transparency is rare and it means everything. She delivers every single time, without fail. She feels like family. I would never go anywhere else and I tell everyone I know to call her. If you want someone in your corner who genuinely cares and never lets you down, Hulya is it. Absolutely safe hands.

I'd been with the same insurer for years and just assumed it was fine. A friend told me to call Synergy and get a second opinion. Glad I did. Leah went through everything I had, found a bunch of gaps I didn't know about, and came back with better cover for less money. It wasn't even close. What I didn't expect was how easy they'd be to deal with after that. My business situation changed and I needed to update things pretty quickly. I sent a message in the morning and it was sorted by lunch. A team that works as a united group. No chasing, no being passed around, just someone who knew my situation and got it done. I did have to make a claim last year and I was dreading it. It ended up being the smoothest part of the whole experience. Leah walked me through it, kept me updated, and it was resolved without any drama. That's really when I understood the difference between having a broker and just buying a policy online and hoping for the best.

I’ve been with Synergy Insurance Brokers since they first opened, and Hulya has handled all my business and personal policies ever since. She’s a fierce advocate for her clients, able to place even the most complex, hard-to-place policies with ease. Her technical knowledge is exceptional, yet she explains the legal jargon in a way that’s clear and practical. Recently, she assisted me with a claim against a third party, working diligently and strategically to secure the best possible outcome. I’ve often said she’s one of the people I’d take to war with me — and I mean it.

We’ve trusted Synergy Insurance Brokers for over a decade, and there’s no brand I would choose over them. Hulya and her team are our go-to for all insurance matters, navigating our programme seamlessly through shifting market conditions and changing underwriter appetites. As long as our business is trading, Synergy will manage both our business and personal insurances. Hulya isn’t just a broker who sends an invoice once a year — she’s an integral part of our management team.

Hulya was fantastic. Professional, friendly, and incredibly helpful. She made everything easy and stress-free. Highly recommend!

I’ve been a client for over 15 years, and there’s no other broker I would trust. I first worked with Hulya when she handled the insurance programme for a previous employer in the construction industry — a complex sector with countless moving parts. She built a programme that covered every risk that couldn’t be mitigated operationally, ensuring it was comprehensive yet commercially sound. Over the years, she has navigated complex claims with ease and developed long-term strategies that keep our business protected. Her insight, persistence, and professionalism are unmatched. Year after year, she delivers — no surprises, just results.”

Couldn’t have asked for an easier experience getting my boat and home insurance sorted. The team were attentive, friendly, and made the whole process stress-free!