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Steadfast Eastern Insurance Brokers

Steadfast Eastern Insurance Brokers

4.8(24 reviews)See reviews ↓·Melbourne

About the company

Steadfast Eastern Insurance Brokers is an insurance brokerage based in Melbourne. The business was formed in 2014 through the merger of Capital Mutual Insurance Brokers, Paramount Insurance Brokers, and Steadfast Limited. It has operated since the 1970s in the Eastern Suburbs of Melbourne. Steadfast was formed in April 1996 with 43 independent insurance brokers and listed on the Australian Securities Exchange in 2013 under the code SDF.

The company offers insurance and risk management services across industries including manufacturing, wholesaling, professional services, hospitality, corporate, financial, and non-profits. It provides access to over 150 insurers through the Steadfast network, which manages 2.3 million policies for small to medium businesses, and offers over 160 insurance products.

What customers say

Based on genuine customer reviews

Steadfast Eastern Insurance Brokers is described by its clients as a practice where claims are handled without fuss and every step is explained along the way. Several customers describe a stress-free process from first notification through to settlement, with queries answered promptly and requirements set out clearly. Fred Nadde is named often for his experience and depth of knowledge built over decades of dealings, and Amanda Callahan is singled out for efficient, detailed responses on renewal and quotation enquiries. A commercial property manager credits Brad Voskresensky with thorough work on claims across managed properties.

Reviewers often mention that home and business insurance needs are treated individually, with competitive rates secured and follow-up that continues after a policy is arranged. A straightforward risk questionnaire and a quickly prepared quotation feature in accounts of switching cover, along with substantial savings found against a previous renewal. Rodger Nahas is described as absorbing the pressure so a fast-paced company could keep its attention on trading, and long-standing relationships have led clients to refer colleagues and business partners. Patience and a readiness to guide people through unfamiliar claims territory recur throughout the feedback.

Reviews

Reviews are taken from publicly available sources.

RR
Roger Ryan1 March 2026

After receiving my H&C insurance renewal with another massive price increase I decided to look for an alternative. Found Amanda at Steadfast Eastern Insurance Brokers and couldn't be happier. Service was prompt, detailed risk questionnaire was easy to follow and complete, quotation was quickly prepared and the savings were very significant. Highly recommended.

BL
Blue Light22 December 2025

Steadfast Eastern have been the insurance brokers for Blue Light Victoria for many years. Fred and his team go above and beyond to ensure we have the right coverage at the best possible rates. They genuinely care about our organisation and always act in our best interests. Highly recommended.

RM
Rodney Michael29 September 2025

I am In Queensland and was told to call them, Debbie was very helpful and professional. We saved $600.00, very happy..

CB
Cameron Barber18 September 2025

I've dealt with Brad Voskresensky at Steadfast Eastern for many years now in my role as a commercial property manager and have always found Brad to be responsive, helpful and thorough when it comes to assisting and settling claims for the properties I manage, I wouldn't hesitate to recommend Brad and the rest of the team, many thanks for your help Brad!

JL
Jerry Lazaris18 September 2025

Excellent Service and Peace of Mind I’ve had a very positive experience with Steadfast Eastern Insurance Brokers. They are responsive, professional, and make the entire process—especially handling claims—completely stress-free. Their knowledge and experience really shine through, and you can trust that your insurance needs are in good hands. Highly recommend them to anyone looking for reliable and hassle-free insurance support

MM
Mynt Media17 September 2025

It’s been an absolute pleasure dealing with Fred and his team at Steadfast Eastern Insurance. They are professional and responsive. Everything was explained clearly from start to finish. Highly recommend their services to anyone looking for a reliable and trustworthy insurance support.

GK
George Kanelos17 September 2025

Insurance can feel like a necessary evil—something you hope you’ll never need. But when the time came for us to call on our policy, Steadfast Eastern proved just how valuable a great broker can be. From start to finish, they handled everything with professionalism, efficiency, and genuine care. I didn’t have to worry about a single step of the process; they guided me through each requirement and effectively held my hand the whole way. Their clear communication and proactive support made a stressful situation far easier to navigate. I wholeheartedly recommend Steadfast Eastern to anyone seeking an insurance broker who not only knows their craft but also truly looks after their clients.

Insurance brokers in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1CGIB - Commerical and General Insurance Brokers★ 5,0235No
2Tudor Insurance Australia★ 5,084No
3ProTrades Insurance★ 5,046Yes
4Arca Insurance Brokers★ 5,06No
5My Insurance Broker★ 5,05No
11Steadfast Eastern Insurance Brokers (this page)★ 4,824No
Contact
+61398429333www.steadfasteastern.com.auUnit 13, Level 5/830 Whitehorse Rd, Box Hill VIC 3128
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed