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Arca Insurance Brokers

5.0(6 reviews)See reviews ↓·Melbourne

About the company

Arca Insurance Brokers is an insurance brokerage based in Melbourne. Arca Insurance Pty Ltd operates as a Corporate Authorised Representative of Community Broker Network Pty Ltd. Community Broker Network is licensed by the Australian Securities and Investments Commission (ASIC) as a General Insurance Broker. Community Broker Network is a member of the National Insurance Brokers Association (NIBA) and the Steadfast Broker Network. Arca Insurance provides business insurance, personal insurance and claims services.

What customers say

Based on genuine customer reviews

Commercial insurance cover for companies sits at the heart of this Melbourne brokerage, and the accounts left by clients consistently describe a practice built on responsiveness and expertise. Praise that recurs concerns how quickly enquiries are answered and how readily assistance arrives when an incident disrupts trading, a point that comes up often among those managing business policies and claims. Reviews regularly refer to the professionalism of the team and their habit of setting out policy details in straightforward language, so that company decision-makers understand precisely what protection they hold.

The pricing attached to that cover is described as competitive, with the effort invested behind each arrangement seen as justifying the cost. One detailed account concerns a claim turned down by the insurer, where the broker stepped in, challenged the decision and ultimately recovered the amount in full, an outcome credited to persistence and advocacy rather than administration alone. Managing difficult claims and interpreting commercial risk stand out as strengths, and the personal care shown alongside the technical work is noted just as frequently. Renewed mandates and continuing partnerships point to support that extends far past the original placement, with clients returning for help whenever circumstances change.

Reviews

Reviews are taken from publicly available sources.

DW
Denis Walsh7 August 2025

We found these insurance brokers to be incredibly helpful, knowledgeable and professional.They provided very competitive pricing and explained the policy details clearly.Highly recommend their services.

FW
Felicita wang5 June 2025

I’ve had an excellent experience with this insurance company. Every claim I’ve made has been processed quickly and transparently, and their team is always easy to reach and genuinely helpful. The policy options are clear, competitively priced, and give real peace of mind. Highly recommended!

CP
connie Polian10 April 2025

There’s nothing more reassuring than getting timely support when incidents happen and you’re feeling overwhelmed. what Arca offers is truly special. Back in December, my claim was initially rejected by the insurer, but Arca didn’t just accept that. They stepped in, pushed back on my behalf, and ended up recovering the full amount for me. What really impressed me was that they weren’t just professional — they truly cared. They put in the time and effort because they genuinely wanted to help. Oh, and by the way — with Arca, you don’t just get one broker. You get a whole team behind you. So you’ll never be left hanging just because someone’s on leave or doing the school run. High Recommend

SG
Stasey Guo3 April 2025

We've had an excellent experience working with this insurance broker. They are highly professional, incredibly responsive, and have provided timely support that has been a huge help to our business. Their expert advice and efficiency made a real difference, and we truly appreciate their dedication. We look forward to continuing our partnership long into the future. Highly recommended!

MW
Michael Wang11 December 2024
JP
Juit Ping Tang19 January 2022

It was such a pleasure to have Arca insurance looking after our company insurance plan . Their professional team answer all our enquiries promptly and successfully assist us with a very challenging claim. Very good value for the service you get and the effort they have put in.

Insurance brokers in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1CGIB - Commerical and General Insurance Brokers★ 5,0235No
2Tudor Insurance Australia★ 5,084No
3Tony Insurance★ 5,050Yes
4ProTrades Insurance★ 5,046Yes
5Arca Insurance Brokers (this page)★ 5,06No
Contact
+61398042934arcainsurance.com.au/about-us365 Little Collins St, Melbourne VIC 3000
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed