CGIB - Commerical and General Insurance Brokers
About the company
CGIB - Commercial and General Insurance Brokers is an insurance broker based in Melbourne with more than 30 years of experience. It is a family-owned business and part of the Steadfast network. The firm works with over 150 national and international insurers and follows the Insurance Brokers Code of Practice. It provides business insurance services including liability, property, professional indemnity, and other commercial covers.
What customers say
Based on genuine customer reviews
CGIB's reviewers describe renewing professional indemnity and landlord insurance policies with the same broker over multiple years, in one case over two decades. Aleisha and Caroline are both named for turning around quotes quickly and explaining coverage clearly before a policy is put in place.
One long-standing client credits Caroline with managing a transition into retirement without a gap in cover, while another describes annual professional indemnity renewals being reviewed each year rather than automatically continued. Reviewers describe calls and emails being answered promptly across the relationship.
Reviews
Reviews are taken from publicly available sources.
Aleisha was very helpful in providing me with a quote within an hour after my initial enquiry and the certificate of currency was issued the next day. Highly recommend CGIB!
Dearest Caroline, Thank you so much for your tireless efforts to assist us renewing our Insurance Policies including the Professional Indemnity Insurance and also the Landlord Insurance Policy 2026-2027 We always trusting that we will have our policies renewed without any hiccups or stress when you are handling the process, responding to our questions patiently and very gently. We always keep recommending CGIB - Commercial and General Insurance Brokers to all our colleagues and friends as we keep dealing with CGIB more than 20 years.
I recommend CGIB. Caroline was a wonderful person to deal with at CGIB. My calls and emails were promptly answered. Competitively priced insurance policies. Caroline was patient and calm throughout the process. Thank you for your professionalism!!
I have been using CGIB for too long to remember and as always they have been fantastic to deal with. They answer all my questions and go above and beyond to assist in all matters. I want to thank Caroline for all her hard work with getting my insurances in line.
I highly recommend CGIB! I had the pleasure of dealing with Aleisha, who provided an incredibly quick turnaround on my request for a quote and arranged my insurance coverage without delay. She was knowledgeable, professional, and friendly, making the entire process easy and stress-free. The customer service was outstanding from start to finish, and it was clear that CGIB genuinely values its clients. I wouldn't hesitate to use their services again and highly recommend Aleisha and the team at CGIB to anyone looking for reliable, efficient insurance advice.
I'd just like to thank Caroline and the team ay CGIB who have looked after my PI for many years now and have been fantastic in transitioning me even into my retirement years. Caroline has been as always, totally on the ball, informative and timely with all recommendations and requirements. I can without hesitation recommend her wonderful service to any prospective Business.
Sarah at CGIB is amazing to work with. She helped me every step of the way and went above and beyond to get my little 3Dprinting shop covered. Thank you so much Sarah.
Insurance brokers in Melbourne compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | CGIB - Commerical and General Insurance Brokers (this page) | ★ 5,0 | 235 | No |
| 2 | Tudor Insurance Australia | ★ 5,0 | 84 | No |
| 3 | Tony Insurance | ★ 5,0 | 50 | Yes |
| 4 | ProTrades Insurance | ★ 5,0 | 46 | Yes |
| 5 | Arca Insurance Brokers | ★ 5,0 | 6 | No |