AB Phillips

AB Phillips is an insurance brokerage based in Melbourne with over 50 years' experience working across many industry verticals. It offers tailored insurance coverage and serves sectors including Accountants, Agriculture, Classic Boat Insurance, Construction & Trades, EPS Insulated Panel Insurance, Financial Planners, Height Safety & Rope Access, Landlords Insurance, Manufacturing, Motor Trade Insurance, Pool & Spa, Strata Insurance, Tax Audit Insurance, Motor Fleet, Transport & Logistics, Research & Development Audit Insurance and Timber. A dedicated team specialises in insurance solutions for small businesses and sole traders.

AB Phillips provides Tax Audit Insurance covering random ATO and government audits, Professional Indemnity cover for Accountants and Bookkeepers, and Legal Expenses insurance covering unpaid fees, disputes, criminal prosecutions, employment disputes, property disputes, data protection and suspension or revocation of a statutory license. AB Phillips and Businsure are members of the AEI Insurance Broking Group, and AB Phillips is authorised to use the business name Businsure. Its financial services are provided by AEI under its AFSL. AB Phillips is linked with AUB Group, NIBA and AFCA. AB Phillips warns that parties purporting to be IPA Insure and/or AAT Insure are not associated with AB Phillips.

Responsiveness and clear communication emerge as the strongest recurring themes across accounts of this Moorabbin brokerage. Clients describe dealings with named staff members including Corey, Susann Quigley, Jaidyn, Etika, Reanda and Joel Treadwell, and consistently characterise these interactions as prompt, polite and easy to navigate. Several reviewers note that questions were answered thoroughly before and after policies were placed, with follow-up calls and written updates keeping them informed through the process. Claims handling draws particular praise, including motor vehicle claims and multiple claims lodged together, where the care and attention shown throughout is described as notable.

Competitive pricing and savings feature in feedback, with clients reporting meaningful reductions when moving existing cover across or renewing policies. Long-standing relationships are also mentioned, with one client of more than two decades citing consistently satisfactory results, and another describing assistance with personal insurance alongside advice on broader financial matters. Business insurance placed under difficult market conditions is singled out, with persistence outside standard working hours credited for securing cover. Reviewers repeatedly point to professionalism, dedication and an ability to make complex arrangements feel straightforward.