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Yes Insurance Group

Yes Insurance Group

4.5(163 reviews)See reviews ↓·Melbourne

What customers say

Based on genuine customer reviews

Yes Insurance Group's reviewers include long-standing clients whose trucks and commercial vehicles are insured through the agency, with one describing a claim following a stolen truck that was reassessed after the client raised concerns about the initial settlement offer.

Clint O'Neil is named in more than one review for advocating on a client's behalf during that process and for managing renewals over several years. Sarah is separately credited with handling a truck insurance quote efficiently, and Adrian and Goldie are each named by long-term clients for ongoing account management. Reviewers describe being with the same broker for periods of four years or more.

Reviews

Reviews are taken from publicly available sources.

RR
Ramsanthosh Reddy24 June 2025

Very best company to go with, all the agents previous and current are very helpful as always. A very big shoutout to Clint O’Neil. He made my claim process very easy and hassle free, been with them since last 4 years never had an issue. They always try to give competitive market price. I would highly recommend YES INSURANCE and Clint O’Neil for your business needs.

IM
Illana Miller13 May 2025

s long-standing customers of yea insurance for over a decade, we recently faced a challenging situation when our truck was stolen. Initially, we were dissatisfied with the settlement offer provided. However, the professionalism and dedication of our client manager, Clint, turned our experience around. Clint listened attentively to our concerns and worked diligently to advocate on our behalf. Through his efforts, the insurance company reassessed our claim, resulting in a fair and satisfactory outcome that met our expectations. The level of care and commitment demonstrated throughout the process was outstanding.

GS
gavy singh10 April 2025

Honestly, working with Adrian Russell was a breeze.Been with him for last two years . He made the whole insurance process way less stressful than I expected. Super friendly, quick to respond - definitely meet the deadlines, and found me a great deal without all the confusing jargon. Would totally recommend him if you want someone who actually cares and makes things simple. I got stuck with some insurance debacle, and he proved to be a saviour and fought on my behalf, thereby getting a positive outcome. Can't thank you enough- Legend! Definitely must approach him for best services.

JB
Julie Bastin10 April 2025

Absolutely the best broker in regards to service and follow up…. And overall detail to all requirements needed …. Thanks Adrian for making insurance so easy ….

MA
Mandeepsingh Alagh13 July 2023

“I had an amazing experience with the quote for the truck insurance. Sarah was outstanding and approachable. “I am so pleased with the service I received from the Yes Insurance. She dealt with my matter very efficiently. Definitely will be contacting Sarah every time for the future insurances as well. Keep up the Good work and shout out to Sarah :)

BS
Bill Sayed5 July 2023

Called YES insurance and spoke to Sarah. Couldnt have asked for a better person to handle my insurance quote.Sarah was professional,approachable and unlimited in knowledge toward insurance.Nothing was an issue and she took the time to explain things in black and white. Sarah managed to retrieve a cheaper quote than many other insurance companies. Definately will be dealing with YES in the future. Keep up the good work

CM
carolyn macdonald30 June 2023

Clint has been fantastic at processing our claim this week. The turnaround to have the repairs approved has been so fast, and he has had our best interests at all times. Great service.

Insurance brokers in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1CGIB - Commerical and General Insurance Brokers★ 5,0235No
2Tudor Insurance Australia★ 5,084No
3ProTrades Insurance★ 5,046Yes
4Arca Insurance Brokers★ 5,06No
5My Insurance Broker★ 5,05No
12Yes Insurance Group (this page)★ 4,5163No
Contact
+611300726113www.yesinsurance.com.auLevel 7/222 Kings Way, South Melbourne VIC 3205
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed