DGA Insurance Brokers

DGA Insurance Brokers Pty Ltd is a family operated insurance brokerage originally started in 1976, with over 40 years of experience. It is a member of the Steadfast Group and has a London-based Lloyds Broker affiliate.

The brokerage has clients throughout Australia and overseas, has established a high profile within the transport industry, and has clients in manufacturing and key industrial areas. It offers general insurance services including risk management, loss control, workers’ compensation premium and claims reviews, and claims management, and provides corporate, commercial, and personal insurance services.

Ease of dealing with the brokerage is the theme that surfaces most often in feedback, with customers describing a process that removes stress from managing cover. Long-standing clients note that policies for business, cars and a motorbike have been handled under one roof for years, and several reviewers single out the effort taken to explain different levels of protection so that only necessary cover is chosen rather than being over-insured. Claims handling attracts repeated praise, including a windscreen claim that was sorted without fuss and support provided throughout a larger claim when it was needed.

Communication is another point that comes up often, with questions answered promptly during the process and assistance offered before and after policies are arranged. Named staff feature in accounts, with Susan described as professional and Kylie called a standout member of the team. Reviewers also refer to competitive pricing on insurance and to the helpfulness of the wider team, while long-term customers comment on how straightforward renewals and paperwork have become over seven or more years of continuous use.