Reviews
3.8 / 5 · 13 totalNeeded an insurance and got it on the dame day! Staff was amazing! I recommend it and will certainly use their services again to renew the insurance next year.
The same as a few others I see. We've been with them a couple of years. Poor service if you need something corrected or you have questions and need a follow up. Very hard to get them to reply to emails promptly if at all or they're extremely slow or we've had to send follow up emails to chase them up. Currently have an issue with them and it's still not sorted. I've tried numerous times to call them, after 5 - 7 mins an auto message says "unable to transfer your call, goodbye" and then my call is disconnected! I've tried to leave a voice message as suggested due to 'high volumes of calls' but no one ever calls me back! Absolutely woeful service. The only time I actually got to speak to someone who was helpful was on the 29th July, by 2nd August we got an email stating that person no longer works for LCIS. In all honestly, I wouldn’t recommend. Think we'll be finding another insurance provider next year.
Trying to make contact to get a quote. no response to either emails or phone calls!!
Very poor service - purchased their services, never heard back after following up, slow replies when they did. Never received documents of my policy upon request and payment. Wouldn’t recommend due to this and lack of communication and reassurance.
A amazing team willing to go above and beyond for their clients. Even their family members get involved and assist at client sporting games and functions !!
Sent an enquiry for a quote, was rejected with no follow up. Emailed a response, no one replied. Pretty useless.
Our community group has used LCIS for 3 different festivals over the last 2 years. The staff have been very helpful, going out of their way to help us meet our deadlines. I highly recommend them