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Local Community Insurance Services

Local Community Insurance Services

3.8(13 reviews)·Adelaide

Reviews

3.8 / 5 · 13 total
DS
Dan Silva29 September 2024

Needed an insurance and got it on the dame day! Staff was amazing! I recommend it and will certainly use their services again to renew the insurance next year.

LA
Lee Anne7 August 2024

The same as a few others I see. We've been with them a couple of years. Poor service if you need something corrected or you have questions and need a follow up. Very hard to get them to reply to emails promptly if at all or they're extremely slow or we've had to send follow up emails to chase them up. Currently have an issue with them and it's still not sorted. I've tried numerous times to call them, after 5 - 7 mins an auto message says "unable to transfer your call, goodbye" and then my call is disconnected! I've tried to leave a voice message as suggested due to 'high volumes of calls' but no one ever calls me back! Absolutely woeful service. The only time I actually got to speak to someone who was helpful was on the 29th July, by 2nd August we got an email stating that person no longer works for LCIS. In all honestly, I wouldn’t recommend. Think we'll be finding another insurance provider next year.

VH
Veronica Husted11 June 2024

Trying to make contact to get a quote. no response to either emails or phone calls!!

KA
Kate Amies2 May 2024

Very poor service - purchased their services, never heard back after following up, slow replies when they did. Never received documents of my policy upon request and payment. Wouldn’t recommend due to this and lack of communication and reassurance.

MP
melisssa procter24 October 2023

A amazing team willing to go above and beyond for their clients. Even their family members get involved and assist at client sporting games and functions !!

TB
Thomas Brooks11 May 2023

Sent an enquiry for a quote, was rejected with no follow up. Emailed a response, no one replied. Pretty useless.

M
Mike30 March 2023

Our community group has used LCIS for 3 different festivals over the last 2 years. The staff have been very helpful, going out of their way to help us meet our deadlines. I highly recommend them

Contact
+611300853800www.localcommunityinsurance.com.au1/148 Frome St, Adelaide SA 5000
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed