ICF Insurance Brokers Pty Ltd

ICF Insurance Brokers Pty Ltd is an insurance agency based in Adelaide. From 17 September 2026, ICF Insurance Brokers' insurance portfolio will transition to PSC Insurance Brokers Adelaide. PSC Insurance Brokers provides tailored insurance and risk advice to businesses across Australia and New Zealand. It is part of Envest and the global Ardonagh Group.

Through its association with BrokersLink, PSC Insurance Brokers has networks in over 120 countries. PSC Insurance Brokers operates a national network of offices. Its specialities include construction and civil contracting insurance, workers compensation, trade credit insurance, financial lines insurance, medical and allied health, agri/food producers insurance, aviation insurance and professional services insurance.

Business owners in Kent Town turn to ICF Insurance Brokers Pty Ltd for cover that spans their entire operation, and the feedback suggests that the firm's handling of claims is where it draws the most consistent praise. Several clients describe a friendly and efficient process, including one who had cause to claim after multiple accidents over a nine-year period and found each matter dealt with seamlessly. The professional support offered by John and his team features in accounts from business clients who value having their various insurance requirements managed in one place.

The advice and backing provided to those running companies is a recurring theme, with the personal attention of named staff singled out for mention. Claims are generally described as being pursued on the client's behalf with care and persistence, giving policyholders confidence during stressful periods. A different experience is recorded in relation to a damaged parcel, where the assessment that the goods did not meet the threshold for a payout left frustration about how that conclusion was reached. That dispute sits apart from the broader pattern of reliable claim management, and the prevailing impression remains one of accessible expertise and ongoing support for commercial clients.