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Markey Insurance & Risk

4.4(12 reviews)See reviews ↓·Newcastle

About the company

Markey Insurance & Risk is an insurance brokerage founded in 1972. Established in the Newcastle and Hunter region, it now operates nationally and globally. The firm serves over 5,000 clients and is a member of the National Insurance Brokers Association (NIBA). All broking team members are accredited and have obtained or are working towards a Diploma of Financial Services (Insurance Broking). Markey is part of the AUB Group. It provides personal insurance, commercial insurance, and financial advice.

What customers say

Based on genuine customer reviews

Consistency of service over many years is the theme that surfaces most often in feedback about Markey Insurance & Risk, with clients noting that the brokerage has handled their needs reliably across decades. Customers in several reviews describe placing all of their business cover through the firm, spanning vehicles, liability and travel, and remark on the level of detail and personal attention that accompanies each arrangement. Something that features in review after review is the way claims are managed, particularly during a lengthy boat claim in which Carly is singled out for keeping the client informed, sending numerous emails and making repeated calls to the insurer to pursue an outcome.

Reviewers repeatedly mention that the same standard of care applies whether the matter is routine or drawn out, and that communication continues well after a policy is placed. Long-standing clients note that the relationship has endured for many years, including periods of intermittent use before becoming a consistent arrangement, and that the service has remained dependable throughout. The practical focus on business insurance, vehicle cover, liability and travel protection, combined with the persistence shown on claims, is what customers return to when describing their experience with the Newcastle brokerage.

Reviews

Reviews are taken from publicly available sources.

PB
Piyalak Boonplang3 July 2026

We had 3 pipes leaked through our ceiling and had to call plumber to fixed it immediately the next day. The insurance didn’t even cover our plumber bills. Not good enough we won’t recommend. We will go with a different company next year.👎🏼

AG
Ashleigh Grima23 January 2025

We've only been using Markey's consistently for about 4 years. It was on and off prior to this, mainly for vehicle's. We bought a boat a little over 2 years ago and again opted for insurance through Markey's. It's been a long process this claim but a huge Thank you to Carly. She was the only person who kept us updated, she sent alot of emails and made alot of calls to the insurer and kept us in the loop. In the end helped us to get the outcome we had hoped for. Carly really went above and beyond. Thanks Carly great work. Will recommend Markey's to family and friends without hesitation.

MC
Matida Chapeyama26 January 2024
DA
Dayne Applebee3 August 2023

We use Markey for all our Business Insurance, from Vehicles to Liability and Travel. They have always given us the highest level of service and detail. Can't recommend them enough.

ML
mark L27 July 2023

Personal service you do not want until you need it, can't fault them after 26 years.

KH
Katrina Hedges9 December 2022
OT
Olivia Tedone27 September 2022

Insurance brokers in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1Ian Jones Insurance Brokers★ 5,036No
2Fisher Insurance Pty Ltd★ 5,031No
3Walker Kingston Insurance Brokers★ 5,017No
4Sanderson Insurance★ 5,017No
5Ausure Insurance Newcastle★ 5,011No
12Markey Insurance & Risk (this page)★ 4,412No
Contact
+61249256555www.markeygroup.com.auLvl 2/47 Darby St, Newcastle NSW 2300
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed