Ausure Insurance Newcastle

Amazing service and when it came time to actually use my policy and make a claim Ausure made the process so much easier. Thanks!

Matthew Smith is our insurance adviser at Newcastle Ausure. Matthew has provided us with good service and has delivered on what he says he will do. He has provided great assistance when we have had to unfortunately claim on our insurance and has been a great support through the claim process.

Had a great experience with Matthew. He was incredibly helpful in answering all my questions about professional indemnity insurance, providing clear and professional advice. His knowledge and prompt responses help us resolve the obstruction with client. Highly recommend their services to anyone looking for expert insurance guidance!

I use Matthew Smith from Ausure relating to my Risk Management and Insurance Program and could not be happier with the service provided. After years with another broker and feeling like my business insurance requirements were not being met, Matt went above and beyond to not only save my business in insurance premiums but have endorsements and conditions altered which are only beneficial to myself and company. I highly recommend anyone to Matt and Ausure and will be a longstanding client for many years to come.

Matt and the team always go above and beyond for us, whether it's with claims, policy renewals, premium calcs etc. No matter is too hard and the service is always prompt and professional

Matt has provided an excellent service in respect of our FY25 renewals. It was a complex renewal with many moving parts. Matt created some good competitive tension with the insurers which ensured we achieved a great outcome for the coming year.

Linda at Ausure makes insurance easy. Excellent customer service - always willing to help, quick to follow up on any enquires and makes the claims process a breeze.