EBM Insurance & Risk - Melbourne

Elkington Bishop Molineaux Insurance Brokers Pty Ltd (EBM Insurance & Risk) was established in Western Australia in 1975 and is locally owned and operated. It is one of Australia’s largest privately owned insurance brokers, with a network of seven office locations nationally and a team of over 100. EBM has offices in New South Wales, Victoria, Queensland and Western Australia. Over 5,000 businesses and individuals entrust EBM to deliver insurance broking solutions. EBM provides insurance and risk expertise across construction, agriculture, manufacturing, mining and mining contracting, not-for-profit, marine, transport, trades and other business operations, as well as private households and landlords.

The EBM Melbourne team consists of accredited insurance brokers with extensive experience in managing risks in Melbourne's diverse business landscape. EBM Melbourne's industry expertise includes agribusiness, construction, corporate and commercial insurance, manufacturers and engineering firms, marine, marine transit, not-for-profit, resource and mining, and wholesalers and importers. EBM Melbourne's office supports the Axedale Golf Day, Brotherhood of St Laurence, Stable Ground Australian Dressage Championships and the Victorian Youth Dressage Championships. EBM Insurance & Risk offers services including claims management, contract reviews, early intervention, return to work service, and injury management.

Insurance policies for homes, hobby farms, commercial leases and general cover sit at the centre of the feedback for this Melbourne brokerage, where Tom Teom is singled out repeatedly as the reason clients stay and refer others. Reviewers describe him as efficient, thorough and highly knowledgeable, able to explain complex policy wording in plain language so that decisions become straightforward. A theme running through the feedback is his willingness to chase the right product at a fair price, with several clients noting that he secured stronger cover while reducing what they paid.

Communication before and after a policy is arranged earns consistent praise, with calls and emails returned promptly and questions answered in detail, sometimes well beyond standard hours. Clients also value the patience shown when unfamiliar areas such as commercial leases are involved, and the sense of reassurance that follows once cover is in place. The tone throughout is one of trust built over repeat dealings, with many stating they would move all their policies across and pass his name on to family, friends and colleagues. Prompt service, careful follow-through and clear advice define the experience.