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CPS General Insurance Agencies Pty Ltd

CPS General Insurance Agencies Pty Ltd

4.6(32 reviews)See reviews ↓·Sydney

About the company

CPS General Insurance Agencies Pty Ltd is an insurance agency based in Sydney. The business has provided business and personal insurances for over 40 years. It is an authorised representative of Aviso Group Partners Pty Ltd. CPS General subscribes to and is bound by the Insurance Brokers Code of Practice.

The team includes Martin Tai, Nathan Mitchell, Chelsea Norval, Warren Joslin, Jason Pitton, Jennifer Maunsell, Daniel Taotua, Amanda Joslin, Jeremy Guida and Ellie Zilberman. CPS General offers business and personal insurance services.

What customers say

Based on genuine customer reviews

CPS General Insurance Agencies Pty Ltd draws consistent praise from clients who describe a straightforward, low-stress experience when arranging cover. Several customers highlight the expertise of named staff, with Ellie Zilberman frequently mentioned for her patience, clear explanations and willingness to answer questions about strata, home and contents policies.

Warren earns recognition for handling complex commercial requirements with professionalism, while Jeremy is thanked for guiding first-time business insurance buyers through the process and securing suitable cover at a fair price. An observation shared by more than one reviewer is the clarity of communication, as reviewers note that options and policy details were explained in plain terms, helping them understand exactly what was and was not covered. The handling of claims also features in feedback, with one client describing how a broker managed the paperwork for an accidental damage claim and coordinated assessors to deliver a new-for-old replacement.

Clients repeatedly mention feeling less anxious after speaking with staff, and many note that they have returned year after year. The range of work discussed spans business insurance, home and contents cover, strata matters and motor-related policies, with the Chatswood team receiving credit for a smooth, efficient process from first enquiry through to policy placement.

Auto insurance agencyBusiness brokerCommercial agentHome insurance agencyInsurance agencyInsurance company

Reviews

Reviews are taken from publicly available sources.

SG
Shelby Gilbert17 June 2026

I spoke with Ellie about a policy and she was super helpful and lovely to speak with, definitely a great experience all round.

MP
madison purkis17 June 2026

I contacted CPS to set up a new Home and Contents policy, they put me on to Elli Zilberman who was super helpful and answered all my questions. I would recommend CPS and Ellie to anyone looking to review their insurance or take out a policy.

HW
Hayley Williams15 June 2026

We would once again like to thank the CPS team for taking care of all our business insurance needs and ensuring we have the right coverage at the best possible price. Working with Jeremy this year has been a fantastic experience. He was professional, thorough, attentive, and took the time to make sure we understood our options. Most importantly, he secured us an excellent deal while ensuring our business remained appropriately covered. We highly recommend CPS and will continue to use their services for all our insurance needs. Thank you, Jeremy and the entire CPS team, for your outstanding support.

LC
Luke Cauchi14 June 2026

I was referred to Ellie Zilberman by a close friend. She was so knowledgeable in setting up my insurance and ran me through what was and wasn't covered by my strata. She listened to my concerns and helped me understand the best way to ensure the contents in my apartment. I would recommend her to anyone looking to ensure their property.

HC
Helen Chow11 June 2026

We had a fantastic experience with CPS! Martin was a great help in processing our claim.

RL
Riad Lahoud11 June 2026

Very grateful for the team at CPS - they’ve been extremely helpful in setting up my business insurance, it has been a smooth process. Would definitely recommend to others looking to secure insurance services!

KH
Keith Hartman10 June 2026

I recently made a claim for accidental damage to my Miele induction cook top.I contacted Ellie Zilberman , my broker at CPS. Ellie made the claim on Chubb Insurance on my behalf-I don't recall having to do any paperwork at all. Chubb appointed Remsure Building Company to assess and manage the claim which they did in a most professional way. To deliver my policy's promised "new for old "and to maintain the same level of functionality, it proved necessary to also replace the Bluetooth linked Miele range-hood.This was readily agreed to by Chubb, but installation within the bespoke copper housing was challenging.However the Remsure team achieved it expertly. In every way I was delighted with my Claims experience, and thank all concerned -especially Ellie from CPS who enabled the whole process without my needing to be involved.

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Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

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1SELECTINSURE LIFE- Financial Planner★ 5,0182No
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6CPS General Insurance Agencies Pty Ltd (this page)★ 4,632No
Contact
+61294937999cpsgeneral.com.au815 Pacific Hwy, Chatswood NSW 2067
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–16:30
SaturdayClosed
SundayClosed