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Ausure Horizon Insurance

4.9(48 reviews)See reviews ↓·Newcastle

About the company

Ausure Horizon Insurance Brokers is an insurance brokerage in Newcastle and part of Steadfast and Ausure. The brokerage specialises in business insurance for Heavy Motor & Transport, Plant & Machinery, Construction, Mining, Manufacturing, Engineering, EPS and asbestos related insurance, and Labour Hire companies, and has 15 years of experience in construction insurance.

It provides tailored business insurance solutions and services Newcastle, Mayfield, Lambton, Merewether, Charlestown, Cardiff and beyond. Ausure Horizon Insurance Brokers is a proud sponsor of the Newcastle Knights. David Summers, Travis Hargreaves and Nathan Wicks are Co-Directors. Kylie Budden, Luke Birmingham and Sheree Baker are Insurance Brokers; Sheree Baker is based in Katherine / Innisfail. Kristy Reynish is a Broker Assistant.

What customers say

Based on genuine customer reviews

Newcastle businesses, clubs and tradespeople turn to this brokerage for cover that fits unusual or complex operations, and the feedback speaks to a consistent pattern of knowledgeable advice and attentive service. David Summers is named repeatedly, with several customers describing years of dealings across company insurances, dual trade contracting policies and club cover. Reviewers highlight his grasp of available policies and coverage, his readiness to explain details in plain terms and his habit of staying in contact after a policy is placed.

Daniel is also praised for guiding clients through consolidation of their insurances and for clear communication at each step, while Ruthanne is mentioned alongside David in accounts of long-standing arrangements. One thing mentioned again and again is the promptness of responses to requests and claims, with policies described as individually tailored and pricing considered fair for the protection arranged. Clients note that questions are answered rather than left hanging, that renewals and claims are handled efficiently and that the advice inspires confidence when decisions are being weighed. Tradespeople, transport operators and community organisations feature among those describing smooth dealings from quote through to ongoing management.

Reviews

Reviews are taken from publicly available sources.

EM
Everyday MK24 February 2025

We’ve worked with Ausure across business and personal insurance for several years. What sets them apart is their proactive approach—they assess all insurers each year to recommend the best fit, rather than just rolling over the same policy. When it comes to claims, having Ausure makes a real difference. Insurance can be tricky, but they ensure policies are set up correctly from the start and that claims are handled properly when needed. It can be a stressful process, but Louise and the claims team have provided exceptional care and attention, making it far easier to navigate. Having a broker like Ausure means getting the service and support that truly protects you when it matters most. Highly recommend.

NM
Nicole Mason25 August 2020

Dan for Ausure Horizon was so helpful when consolidating our insurances recently. He was responsive, easy to communicate with and provided us with amazing information so we could make the right decision for us. By Dan consolidating all of our insurances, we saved a considerable amount of money which are thrilled about! I would recommend Dan and the team at Ausure Insurance to anyone!

JB
Joseph Buttigieg13 August 2020

I have been a customer with the Ausure Horizon Insurance team for the past 4 years now and I couldn’t recommend them enough! They have always displayed outstanding and efficient service and are always so friendly and willing to help! Thanks for looking after myself and my business David, wouldn’t use anyone else.

JF
Jeremy Fox3 August 2020

I have been using David and his team for a number of years. I've always found them to be professional and efficient and to do an all round fantastic job. They certainly are easy to deal with and have the clients best interest at hand.

G&
Grant & Sons Office28 July 2020

Ausure Horizon Insurance have been nothing but brilliant. Dealing with Daniel and the team has been a breeze. Great communication and making sure you understand everything. We look forward to working with Ausure Horizon Insurance for the life of our business. Thanks again, The team at Grant & Sons.

MP
Matt Phoo19 July 2020

David places his client's needs first and has a solid knowledge of the different insurance policies and coverage available. He is so reliable and inspires confidence through effective communication, and no question never goes unanswered. In saying that he is well-informed on the insurance market and their competition. Because of this, I am confident that I am receiving the best quality service and insurance coverage for the cost of the premium. A huge thumbs up to David and his team!

A
Arni13 July 2020

Absolutely outstanding service. I looked for weeks and applied to many insurance brokers that could tailor policies for my needs. Most gave up straight away, others wouldn’t return emails or phone calls. makes you wonder how helpful they would be when you needed to claim! When I got in touch with Daniel it was a complete change from what I had dealt with. Not only was he proactive, He was efficient, professional and a great guy to chat with and also enjoys what he does. Not to mention he arranged all the insurances I needed within a few days which allowed me to start work quickly. I would highly recommend, and would not bother looking elsewhere.

Insurance brokers in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1Fisher Insurance Pty Ltd★ 5,031No
2Walker Kingston Insurance Brokers★ 5,017No
3Ausure Insurance Newcastle★ 5,011No
4R&M Insurance Brokers★ 5,06No
5Ausure Coastal★ 5,05No
10Ausure Horizon Insurance (this page)★ 4,948No
Contact
+611300639000ausurehorizon.com.auSuite 2 Level 6/384 Hunter St, Newcastle NSW 2300
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed