Ausure Coastal

Ausure Coastal is an insurance broker operating in Newcastle and the NSW Mid North Coast. The team is local, with advisers who are experienced and knowledgeable about a wide range of insurance products and the commercial needs of business owners. The team has decades of experience in the insurance industry. Leticia Rees is the Managing Director, Travis Hargreaves is a Director, and Jenna Shahin is a Broker. Ausure Coastal is a proud Steadfast broker.

It provides business insurance, engineering insurance, commercial property insurance, residential and commercial strata insurance, plant machinery insurance, stock and content insurance, professional insurance, commercial motor insurance, and construction insurance. It offers claims service and has access to many insurers. Ausure Coastal is located in Newcastle, Wauchope and Port Macquarie, NSW, and services businesses in Newcastle, Port Macquarie, Wauchope and beyond.

Businesses and investment property owners around Newcastle figure prominently among the clients of this brokerage, and the accounts they give centre on cover shaped around how each operation actually runs rather than a generic template. Leticia Rees is the broker whose name appears most often, described as overseeing a portfolio that spans liability cover, professional indemnity, cyber, property and motor policies for trading entities and property holdings alike.

The feedback repeatedly returns to the groundwork done before any recommendation: concerns are heard and addressed, and policies are tailored to the particular risks of a business rather than slotted into a standard product. That attention continues past the placement of cover, with clients noting ongoing contact, questions answered promptly and updates arriving ahead of renewal dates, a pattern sustained across relationships of more than five years.

Pricing is described as competitive for the protection secured, and the diligence shown when a policy is adjusted or a matter needs attention is singled out for praise. One long-standing client credits the team with restoring confidence in insurance after an unsatisfactory experience elsewhere, while another notes investment property sitting comfortably alongside commercial risks. Diligence, efficiency and clear communication run through the accounts, and the service comes across as personable, with Leticia Rees treating every account individually.