Reviews
5.0 / 5 · 5 totalDiligent, responsive, helpful and cost effective. Been a client for over 5 years and wouldn't look anywhere else, couldn't ask for more than the service I've received.
I worked with Ausure Coastal Newcastle for our business and investment property insurances. Leticia and her team manage a range of our insurance policies including our public liability, professional indemnity, cyber, property and motor. Our experience with them has been great. From the beginning, Leticia and the team at Ausure Coastal Newcastle showed genuine interest in understanding our business needs, addressed our concerns, and provided tailored insurance solutions. They made us feel valued through proactive communication and personalised options. The team at Ausure Coastal Newcastle compared quotes from different insurers to get us the best price, coverage, and claim support. This attention to detail saved us money and ensured our business and investments were well protected. When we needed to make a claim, the claims team at Ausure Coastal Newcastle helped us through the process smoothly and professionally, reducing stress. Their proactive approach to claims showed they cared about providing excellent service to their clients. I highly recommend Leticia and the team at Ausure Coastal Newcastle to anyone seeking reliable, honest and trustworthy insurance broker services.
I came to Ausure as a disgruntled customer from another insurance company. They renewed my faith back in insurance, from day one they have gone above and beyond to meet my business needs. The continued communication and time taken to tailor my insurance to my business needs was above my expectations. I would have no problem to recommend Ausure to anyone looking for reliable, honest and competitive insurance cover.
Ausure were diligent in their approach, efficient in sourcing insurance options, and kept timely and continuous communication. All round great service
Leticia Rees has been our Business Insurance Broker for many years now and we would highly recommend her to other clients in assisting with their insurance needs.