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PSC Insurance Brokers (Melbourne)

PSC Insurance Brokers (Melbourne)

4.6(10 reviews)See reviews ↓·Melbourne

About the company

PSC Insurance Brokers (Melbourne) is part of PSC Insurance Brokers, a multinational insurance brokerage that provides specialist insurance advice and solutions to commercial and small-to-medium businesses across Australia and New Zealand. The brokerage operates an extensive network of offices across Australia and New Zealand and has networks in over 120 countries through its association with BrokersLink.

PSC Insurance Brokers (Aust) Pty Ltd holds Australian Financial Services Licence (AFSL) 342385. Specialities offered include construction and civil contracting insurance, workers compensation, trade credit insurance, financial lines insurance, medical and allied health, agri/food producers insurance, aviation insurance and professional services insurance.

What customers say

Based on genuine customer reviews

PSC Insurance Brokers (Melbourne) earns consistent praise for the responsiveness and professionalism of its team. A number of customers describe how quickly queries are answered, with a policy change decided on the same day a question was raised. Named staff feature prominently: Neha Anand is thanked for prompt, clear and concise answers supported by data, Amy is described as brilliant for always having a solution and being readily contactable by telephone, Ben is credited with making dealings fast and easy, and Kelly is praised for four years of support across business and personal insurance, going the extra mile even when circumstances are difficult.

Reviewers often mention the value of expert advice that is straightforward and easy to understand. One thing mentioned again and again is the reliability of the firm, with one client observing that when the team commits to something, it follows through. Others highlight the strength of the wider team and its ability to deliver solutions for business needs. The tone across Melbourne feedback is one of trust and long-standing relationships, with clients returning over multiple years and passing the firm on to friends and associates. Kelly in particular is singled out for perseverance and problem-solving.

Reviews

Reviews are taken from publicly available sources.

BR
Buffy R25 July 2025

Amy is fantastic and would recommend this company to anyone looking for a trustworthy, supportive and helpful insurance broker.

LO
Liam Oliver28 May 2025

Amy at PSC is brilliant. She responds promptly, always has a solution and never hesitates to pick up the phone. Her expert advice is clear and to the point. Amy was recommended to me six months ago by a client and I’ve never looked back. I couldn’t recommend Amy / PSC more highly.

CA
Cassius Armitage9 December 2024

Kelly has been an awesome support and an ambassador for PSC. The last 4 years she has helped me with business and personal insurance. I always recommend her to friends or associates as she goes the extra mile to help me…even when life is busy and gets in the way she perseveres and solves everything. Thankyou Kelly . Awesome service

B
Balckbettystack7 May 2024

I spoke to an extremely rude woman today that was representing the company. She didn't even give me a quote for insurance. Told that I can't sign up for a policy with them for a month. Instead I would have to have the policy for 12 months. I wouldn't recommend this company to anyone if that's how you get treated.

SB
Sharon Brewer14 March 2024

Well run, amazing business. If they say they’re going to do it, they do it !!

FJ
Frank Jardim6 July 2023

I am very impressed with the service I received today from Neha Anand (Internal Account Executive) My query was answered promptly and from that a quick decision was made to make a policy change. It's is great comfort to have a professional that is clear and concise is answering a query backed up by data. Thank you Neha for your prompt action, you are a credit to PSC.

KB
Kimberly Boyles6 June 2023

Incredibly fast responses, great team and able to provide solutions for our business we were looking for.

Insurance brokers in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1CGIB - Commerical and General Insurance Brokers★ 5,0235No
2Tudor Insurance Australia★ 5,084No
3ProTrades Insurance★ 5,046Yes
4Arca Insurance Brokers★ 5,06No
5My Insurance Broker★ 5,05No
10PSC Insurance Brokers (Melbourne) (this page)★ 4,610No
Contact
+61398626500www.pscinsurance.com.auLevel 7/35 Collins St, Melbourne VIC 3000
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed