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PSC Insurance

PSC Insurance

4.8(18 reviews)See reviews ↓·Gold Coast

About the company

PSC Insurance Brokers is a multinational insurance brokerage providing specialist insurance advice and solutions to commercial and small-to-medium businesses. It operates across Australia and New Zealand through an extensive network of offices. Through its association with BrokersLink, it has networks in over 120 countries. It serves clients ranging from sole traders to national businesses with hundreds of employees. Its specialities include Construction & Civil Contracting Insurance, Workers Compensation, Trade Credit Insurance, Financial Lines Insurance, Medical & Allied Health, Agri/Food Producers Insurance, Aviation Insurance, and Professional Services Insurance.

It provides risk services, claims & claims solutions, corporate & specialty insurance, franchise insurance, mediprotect, trade credit, and workers compensation. It offers ongoing risk mapping and gap checks. It provides a dedicated claims contact in every branch. PSC Insurance Brokers (Aust) Pty Ltd holds Australian Financial Services Licence (AFSL) 342385. PSC Insurance Brokers Gold Coast Pty Ltd holds Australian Financial Services Licence (AFSL) 247417.

What customers say

Based on genuine customer reviews

Long-standing relationships and genuine personal attention emerge as the themes customers return to most often when discussing this Gold Coast brokerage. Prue Campbell is named repeatedly for her prompt replies to queries, her skill in shaping policies that fit specific requirements, and her steady management of claims, while Dean earns praise for consistently pursuing competitive deals and for stepping in whenever help is needed.

Several reviewers describe regular policy reviews and cover tailored so that businesses and motel operators are neither underinsured nor paying for unnecessary extras. One thing mentioned again and again is the speed and professionalism shown when claims arise, with customers noting that stressful situations become easier through clear communication before and after each interaction. Zac is also mentioned for spotting gaps in cover on an investment property and arranging the necessary adjustments.

The friendliness and availability of the wider office team comes through strongly, including instances where assistance was provided at short notice over the Christmas period. Transport businesses, motel owners and commercial clients alike describe an efficient service that keeps them informed and confident about their protection arrangements. More than one review highlights how quickly enquiries are handled and how readily staff make themselves available to work through problems as they arise.

Reviews

Reviews are taken from publicly available sources.

JS
Jeannie Savage8 January 2026

i simply can't speak highly enough about the team at PSC. I've been dealing with them for decades now. Here's what I love... I can always sleep at night knowing everything is fine. I get the cover i need, with ease. They make sure I'm covered - always - the way i need to be. claims are a breeze. recently Zac took over the insurance on one of my investment property and not only did he identify the insurance needed changing, he ensured we were insured after it expired (with the other insurer) even though we were still working through finding the other owner and so on. I'm just so grateful for all the work and care they do.

IA
IRB AdWords5 August 2025

Dean from PSC has been our broker for more years than I care to remember. He has always chased us down the best deal, dealt with our claims or queries straight away, and gone above and beyond when we have needed help. Couldn't recommend his service highly enough. Super friendly, accommodating and efficient. You won't be disappointed.

JH
John Hunter20 June 2025

We have been working with PSC for many years for our business insurance, the team is always looking for the most suitable options for our needs conducting regular reviews and when we need assistance they are prompt and professional. Highly recommend!

PG
PLB Group21 May 2025

We work closely with Prue and the team at PSC Insurance and couldn't speak more highly of their service. The entire team is knowledgeable, responsive, and makes what can often be a complex process incredibly straightforward. Their expertise and attention to detail give us great peace of mind. Highly recommend!

CB
chris bland19 May 2025

We have used PSC Gold Coast for our motel insurance needs and the service, over the last 10 years, has been superb. Prue Campbell was always expeditious in her responses to our queries, always came up with a good policy commensurate with our requirements and handled claims in a prompt, professional and friendly manner. I can, and do often, highly recommend PSC Gold Coast. Thank you Prue

HA
Hinterland Air Conditioning19 May 2025

We've had the pleasure of working with Prue and her team for many years for our insurance needs Their consistently find the best value policies tailored to our requirements ensuring we get comprehensive coverage without unnecessary costs. Their support during claims is exceptional, making the experience stress-free. It's a rare find to have a broker who truly looks after their clients with such diligence and care. Highly recommended.

AL
Aaron Langer17 May 2025

Just wow! Prue and her team are phenomenal. Outstanding knowledge and astute leadership in all things insurance. We are so grateful we found Prue and she’s helped our business get ahead of the curve.

Insurance brokers in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1Lighthouse Insurance Brokers★ 5,039No
2Insure Gold Coast Insurance Brokers★ 5,033No
3Boutique Insurance Solutions★ 5,027Yes
4Pivotal Insurance Brokers★ 4,9176No
5Broad Risk Insurance Brokers★ 4,927No
9PSC Insurance (this page)★ 4,818No
Contact
+61755390088www.pscinsurance.com.au2/47 Ashmore Rd, Bundall QLD 4217
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed