Life Insurance Direct Australia Pty Ltd

I have been a client of Life Insurance Direct for at least the last 17 years having Russell assist me to set up multiple insurance policies for me personally, for my family members and insurance policies on my business partners. Like any insurance policy one always thinks twice about the merits of having insurance policies given the financial outlays required and further apprehension about using insurance brokers given the commissions involved. Whilst no one wishes to suffer significant illnesses which may be threatening for being able to continue in the work force, or worse still for life, it is very comforting to know when adverse health events do occur that insurance policies give great financial peace of mind not only to the person suffering the adverse health event but also to their loved ones as well. At times of stress following an adverse health event it is comforting to know that people like Russell at Life Insurance Direct are always there to guide you through the claims process that would otherwise be frustrating and potentially traumatic when it comes to dealing directly with insurance funds. Russell from Life Insurance Direct is completely across the nuances of all insurance policies and their benefits and is in a much better position to advocate on your behalf to facilitate an insurance claim having established lines of contact with the Claims departments within the insurance industry. Having had to make a number of insurance claims, I now see the enormous value of having an insurance broker advocating on your behalf when it comes to claim time. I thus now fully understand what an insurance brokers commission is for. It buys an enormous peace of mind when it comes to claim time. The additional value of using Life Insurance Direct is that they are in a position to best assess your insurance requirements and tailor the most appropriate policies for you taking into consideration policy limits required balanced against affordable premiums.

The attention to detail in fully explaining the complete process was like a breath of fresh air, Matt was open to answering all the questions I had and was also very informative of how the process would take place.

They didn't give up contacting me. Which I need because I forget. Ash was accurate, knowledgeable and experienced. Everything moved quickly and he didn't waste my time. I'm glad I reached out because from my previous life insurance I will be paying nearly 50% less. Even if U have to pay more then quotes I'm still winning.

Peter was very helpful obtaining a cheaper quote than my current Insurer. Very satisfied.

Awesome people to deal with, would definitely recommend. Customer care staff are polite, friendly and answered my questions if I needed more clarification- it’s being a real pleasure dealing with you (so thank you)! Easy 5 stars from me ⭐️⭐️⭐️⭐️⭐️

Customer service was excellent and satisfactory. Definitely recommend Ash to get life insurance. He was very helpful in providing information and answering queries.

My whole experience from the initial enquiry online and then the phone conversation with Peter Smith was absolutely EXCELLENT!!! I was very happy and satisfied with my conversation and completely agreeable with all the information regarding Life Insurance at this particular late stage of my career. Peter was helpful and engaging providing me with all the relevant information needed to make an important decision. I am grateful for the patience & knowledge and understanding of how simple Peter was able to provide for my personal needs relating to the initial Life Insurance Policy enquiry. Well Done to Peter for ensuring I was at the end a VERY SATISFIED CUSTOMER with the product provided today... Thank You again for a most enjoyable experience. Cheers, Mark D TIMU.