Insurance House 360 - Newcastle

Insurance House 360 Newcastle is an insurance broker with a Newcastle office. The Newcastle office operates as a mobile office, with staff visiting clients on site. Named staff members include Dane and Andrew. The business also has a Coffs Harbour office.

Named advisers Andrew and Dane are central to the feedback for this Newcastle brokerage, with clients consistently describing them as approachable and knowledgeable about the cover they arrange. Small business owners recount being guided through their options in straightforward terms, and reviewers often mention that policies were shaped around individual circumstances rather than offered as a standard package. A detail many reviews return to is responsiveness, with one client recalling that requests were resolved in hours rather than weeks, and another appreciating the quick turnaround needed when starting a new venture.

When a claim arose, Andrew was praised for acting on the client's behalf and following it through. The readiness to meet at a time that suited the client and to account for their exact protection requirements also appears in the accounts. A handful of customers describe the outcome as more appropriate cover and substantial savings for their businesses, reached without pressure or confusion. Dane's role is highlighted across the feedback, from the initial conversation through to continued support, and the professionalism and care shown at each stage leave clients confident that their interests are properly represented.