IBG Insurance Brokers

IBG Insurance Brokers is an independently owned insurance brokerage operating under the legal entity IBG Insurance Brokers Pty Ltd. The brokerage is associated with Steadfast. It provides general insurance including Business/Office, Public Liability, Professional Indemnity, Transit, and Builders Warranty. A dedicated division offers products and services to Accountants, such as specialised Professional Indemnity. Its clients range from small businesses and organizations to large national companies.

IBG Insurance Brokers draws consistent praise from clients who have relied on the firm for years across business, home, fleet and rental property cover. Paul is named repeatedly, described as professional, friendly and prompt, with several customers noting that he walks them through the available plans and helps shape a policy suited to their individual circumstances. Simon also receives thanks for diligence in sourcing quotes, while Vicki and Nicola are singled out for exceptional service and clear, responsive communication. One thing mentioned again and again is the speed with which claims are handled, with reviewers describing a complex claim being navigated smoothly and support continuing well after the policy was arranged.

Clients frequently mention that renewal advice is trustworthy, that answers come with transparency, and that dealings are quick and hassle-free, including one instance where cover was cancelled without fuss after a move overseas. The Hawthorn team is credited with finding competitive deals across personal and business insurance, and reviewers note they would refer friends and colleagues. Long-standing relationships are a recurring theme, with customers returning over multiple years for everything from car policies to commercial cover.