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Great Value Insurance Australia

Great Value Insurance Australia

5.0(10 reviews)See reviews ↓·Mackay

About the company

Great Value Insurance Australia is an insurance broker backed by Oracle Group Insurance Brokers. In 2016, Oracle Group Insurance Brokers ranked second overall in the top 10 brokers. Great Value Insurance Australia offers business insurance packages for all types of occupations. These packages can include fire and associated perils, business interruption, burglary, money, glass, public liability, and general property. The brokerage provides drone, aircraft, and helicopter insurance for commercial and personal use.

It also offers commercial truck and fleet insurance with flexible cover for various vehicle types and fleet sizes. Building owners can obtain property damage cover regardless of asset size or location. Public liability insurance, workers compensation insurance, and professional indemnity insurance are available. Personal insurance policies include home and contents, landlords, and travel insurance. Free quotes and free consultations are provided.

What customers say

Based on genuine customer reviews

Insurance cover for business, home and travel needs forms the core of what this Mackay brokerage arranges, and the feedback gathered from clients returns repeatedly to the expertise of Jaison and his colleague Patrick. Reviewers highlight the breadth of customised policies put together for small companies and investment properties, with premiums negotiated downwards and brokerage costs kept reasonable. Prompt and clear communication is a common thread, both while cover is being written and later when claims are lodged; those who have made a claim describe paperwork completed alongside them and settlements paid without delay.

Patience in explaining policy wording and documentation is mentioned often, as is the courtesy and speed with which queries are handled. Long-standing clients note that the relationship has stretched across several years and multiple policies, which they link to the team staying involved well after a policy is issued. Advice is shaped around individual circumstances rather than drawn from a standard script, a quality that clients say keeps them returning for new cover as their needs change.

Reviews

Reviews are taken from publicly available sources.

SJ
Sijo Jose24 March 2026

Great service for both my business and home insurance. Professional team, easy communication, and reliable support when needed. Highly recommended.

SS
sheena sebastian21 November 2025
OE
Outback Engraver3 December 2023

Second to none! Attention to detail, speed and courtesy from Jaison and the team, we have been searching for a insurance partner like these guys for years. Jaison is solutions oriented and is a master of his craft, he is also a very skilled communicator and provides exceptional customer service. We are very very happy to have them in our corner looking after our investment properties. Would highly recommend to any serious investors. Dan & Monica Marsh Property

JK
Jayden Korn10 September 2021

Absolute fantastic customer services. prompt communication and extremely helpful. Will continue to use Jaison for all future insurance purpose's. Google reviews led me to Jaison and i'm glad it did.

VL
Vijaya Lakshmi20 October 2020

We have our business and home insurances through Jaison. He and his team are very knowledgeable, professional and very helpful! They are very swift and their customer service is the best in their field. I had a claim to make from my business and it went so smooth and quick that I didn't find a single hassle at all! I would highly recommend him to all my friends and family for business and home insurances.

RC
raghunath c v11 October 2020

I have been dealing with Jaison and his team for multiple insurances ( Business insurance, Home insurance, travel insurance etc) for more than 4 years. The team is knowledgable, professional and highly efficient. Jaison helped me in understanding the wordings of the policies, claim process and documentation with minimal interruption to my work. I wouild recommend Jaison and his team for anyone who would like to take a new insurance policy or assess the existing policy. Once again thanks a lot team. Cheers.

BM
Boban Mathew29 July 2019

Excellent customer service.Great follow up.We recommended for everyone. Thanks Guys.

Insurance brokers in Mackay compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Mackay are compared.

RankProviderRatingReviewsOpen Sat.
1Gardian Insurance Services Pty Ltd★ 4,817No
2Great Value Insurance Australia (this page)★ 5,010Yes
3Ausure Mackay★ 5,02No
4Crucial Insurance and Risk Advisors - Mackay★ 5,01No
5Steel Pacific Insurance Brokers★ 4,01No
Contact
+61748634747www.greatvalueinsurance.com.au77a Sydney St, Mackay QLD 4740
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–12:00
SundayClosed