Gardian Insurance Services Pty Ltd

Gardian Insurance Services Pty Ltd is an insurance broker based in Mackay. The company was founded in 2006 and is part of the Steadfast Group broker network. Luke Phillips is the Owner/Director and has been Managing Director since 2004. Jack Weston is an Account Director who joined Gardian in early 2019 and has 29 years in the insurance broking industry.

Gardian Insurance specialises in general and heavy industry sectors. The company offers business insurance, personal asset insurance, and mining insurance. It is the only 100% locally owned insurance broker in the region. Gardian was founded by the Phillips family in 2000. The team has a combined knowledge of over 100 years.

Mackay clients seeking business insurance cover describe Gardian Insurance Services as consistently helpful, with staff who stay on top of the policies a company holds. Several customers note that arranging cover is made straightforward and that the pricing secured is competitive, whether the policy relates to business, home or combined needs. Georgia Rye is named for being hard working and approachable, while Rose and Jack are praised for their support both at renewal and when a claim arises.

A point made in several accounts is the ease of dealing with the team and the quality of the customer service, with reviewers describing conversations as simple and staff as easy to talk to. Renewal periods and claims are handled without fuss, and the service extends to real estate matters alongside insurance. Clients value the effort put into sourcing suitable options and the responsiveness of the department overall. The recurring theme is dependable, friendly assistance across the life of a policy, from setting up cover through to claims and renewals, particularly for business insurance.