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Elders Insurance Adelaide West

Elders Insurance Adelaide West

5.0(31 reviews)See reviews ↓·Adelaide

About the company

Elders Insurance Adelaide West is a locally owned and operated insurance agency in Adelaide. The agency specialises in insurance for tradespeople and in earthmoving and heavy motor insurance. It offers business insurance, farm insurance, personal insurance, commercial motor and fleet insurance, landlord insurance, and certificate of currency. The agency provides after-hours support, monthly premium payments at no extra cost, and can visit clients on site.

The team includes Hayden Wehr as Agent, Sam Price as Account Manager, Lachlan Wray as Account Manager, Blake Hartwig as Account Executive, and Lincoln Weniton as Account Executive. The agency supports community initiatives through sponsorships, volunteering, and participation in local events. Its legal entity is Eighty 4 Pty Ltd atf 50 One Investment Trust, trading as Elders Insurance Adelaide West.

What customers say

Based on genuine customer reviews

Elders Insurance Adelaide West has built long-standing relationships with clients across Adelaide, many of whom have stayed with the agency for years. A number of customers describe the sign-up process as seamless and professional, while others value being able to reach support easily and deal with a consistent group of people who already understand their circumstances.

A recurring theme is how claims are handled, whether after storm damage to a home or following a break-in, with reviewers noting they were kept informed throughout and that settlements came through without unnecessary complication. Hayden Wehr and colleagues including Jess, Sam and Lachlan Wray are frequently named for their knowledgeable, helpful and responsive manner. Business clients praise the ability to accommodate changing needs, from a single vehicle to a fleet exceeding thirty, along with machinery, fixed assets and liability cover.

Reviewers often mention competitive pricing and expert advice, particularly the capacity to spot risks that had not been considered so that policies could be adjusted accordingly. The agency is described as relationship-focused, with customers expressing trust in the team and confidence that help is readily available when required. Many have remained for periods spanning years, citing continuity of staff and a willingness to answer questions about policy wording as reasons for staying.

Reviews

Reviews are taken from publicly available sources.

YK
yousif khalaf30 April 2026

Great service. Lachlan Wray is great to deal with, great attitude and very helpful.

PS
Palletco SA28 November 2023

Hayden and his team at Elders Insurance Adelaide West have been providing us with exceptional knowledge and service for the last 7 years. Claims have been painless, and we thoroughly trust Hayden and his team.

AA
AHLG Accounts28 November 2023

We have used Hayden and his team since our establishment in 2013. They have accommodated us from one vehicle right up to a fleet of 30+ vehicles, machinery, fixed assets & various liability/indemnity insurances. Always super helpful, very responsive and a streamlined service. Very relationship focused.

CM
Cam M12 November 2023

Our family has been a customer of Elders Insurance Adelaide West for a number of years now and Hayden and his team have always delivered exceptional service, especially making the claims process seamless! Hayden and his team have an exceptional ability to identify risks you didn't know existed so they can be covered when developing a policy.

AU
Alex Uszynski27 September 2023

Can't recommend the team at Elders enough! Unfortunately my wife and I have been in the position where our house has been broken into twice, and the team at Elders were fantastic both times in assisting us with the claim. Premiums are one thing, but service when you need it is what actually counts.

MT
Matthew Thomas1 August 2023

We have used Haydon/Elders Insurance Adelaide West for Approx 5 Years now. It is so great to have an insurance broker who you can trust and is there to help you. I have recommended Elders Insurance Adelaide West to my Family and friends, and I know they have been extremely happy with the level of service that Elders Insurance Adelaide West have given them.

MA
Martin Air27 July 2023

Elders Insurance Adelaide West, led by Hayden, and his excellent team of professional staff have provided our insurance for over 5 years. Extensive knowledge, friendly service and outstanding customer support. Highly recommended for all your insurance needs.

Insurance agencies in Adelaide compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Adelaide are compared.

RankProviderRatingReviewsOpen Sat.
1Elders Insurance Adelaide West (this page)★ 5,031No
2Elders Insurance Adelaide & Hills★ 4,37No
3My Insurance House★ 5,02No
4Strata Community Insurance SA★ 4,05No
5Elders Insurance★ 4,04No
Contact
+61884246200www.eldersinsurance.com.au/adelaide-westLevel 1/95 South Rd, Hindmarsh SA 5007
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed