Elders Insurance Adelaide & Hills

Elders Insurance Adelaide and Hills is a locally based insurance agency operating under RA Christian Insurance Agencies Pty Ltd. The agency supports individuals, families, and businesses in its local community. It offers business insurance, farm insurance, personal insurance, and commercial motor and fleet insurance. Local claims support is provided.

The agency is actively involved in the local community through sponsorships, volunteering, and participation in local events. Ross Christian is an agent at the agency. It is an Authorised Representative of Elders Insurance (Underwriting Agency) Pty Limited. Elders Insurance has a network of more than 200 local agents, is backed by over 100 years of experience, and its agents live and work in the communities they serve.

Adelaide customers of Elders Insurance Adelaide & Hills describe a claims process that is handled with speed and care. Several reviewers highlight prompt, friendly service, with one policyholder recalling that a single call to Kym set a complex claim in motion after a tree branch damaged a roof, ceiling, television unit and carpet. Tradesmen were arranged to cover the hole the following day to prevent further water damage, and the tradespeople who replaced the roof, repaired the ceiling, repainted and laid new carpet were described as professional and their work as completed to a high standard.

A separate windscreen claim is recalled as very efficient, with the firm taking care of everything and making the process straightforward. A recurring theme across the feedback is the ease of dealing with the agency and the reliability of its follow-up, whether the matter concerns a motor claim or a significant property loss. Named staff, particularly Kym, are credited with driving claims forward and keeping customers informed from the first call through to the completed repairs, which customers say removed much of the stress from an otherwise difficult experience.