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Rivers Insurance Brokers

3.9(8 reviews)See reviews ↓·Cairns

About the company

Rivers Insurance Brokers is an insurance agency that has been in business for over 40 years. The firm serves over 6,000 clients and works with over 50 insurance partners. It operates in Brisbane, Cairns, Innisfail, and Gladstone. Rivers Insurance Brokers is a member of an industry body. It provides insurance broking services to small to medium businesses, farmers, commercial property, construction, marine, professional services, pet industry, residential landlord, and shop fitters.

What customers say

Based on genuine customer reviews

Cairns clients seeking cover for business, professional indemnity, household and landlord risks rely on Rivers Insurance Brokers, and the feedback centres on how straightforward the process proves. Stacey is singled out for being quick, friendly and efficient, presenting options openly before anything is chosen, with the result described as professional and satisfying. Robert Brennan is named as particularly helpful and knowledgeable, and the practice as a whole is regarded as genuinely professional in its field.

An observation shared by more than one reviewer is how little effort is required: a single phone call is said to be enough for the brokers to locate suitable cover, which reviewers call simply their specialty. Claims experience is another subject raised repeatedly, with policyholders reporting no difficulties when lodging them. Advice is given candidly, so clients feel informed about what each choice involves. The accounts share an appreciation of a team that pairs technical understanding with an uncomplicated manner, whether the matter concerns a small enterprise, professional indemnity, a family residence or a rental property, and that steady reliability is what draws people back.

Reviews

Reviews are taken from publicly available sources.

AC
Alana Campbell14 July 2023

I engaged Stacey from Rivers to organise some insurance for my business, she was quick, friendly and efficient and was upfront about my options. Very professional and happy with the outcome. Thanks Rivers!

AD
ann delben8 March 2023
AN
Allison Newton9 January 2022

Always good. Easy to deal with they find you what you need with just a phone call. Its what they do. Business, p and i, household and landlord insurance we've never had an issue with claims. We'll done

DC
David Collins2 February 2021
DJ
David Jeffries25 November 2020
CC
caron chilco26 October 2019
DS
Daniel Sheehan27 June 2019

Highly recommended! I found Robert Brennan extremely helpful and very knowledgeable. Insurance professionals!

Insurance agencies in Cairns compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Cairns are compared.

RankProviderRatingReviewsOpen Sat.
1Big Tree Insurance Group★ 5,07No
2Lords Insurance Services★ 4,326No
3CBIS Insurance Broker★ 5,01No
4Rivers Insurance Brokers (this page)★ 3,98No
5Elders Insurance Cairns★ 2,511No
Contact
+61740518422riversinsurance.com.au188 Mulgrave Rd, Cairns City QLD 4870
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed