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Insurance Union

5.0(38 reviews)See reviews ↓·Sydney

About the company

Insurance Union is a specialist construction and general insurance brokerage based in Sydney. The brokerage focuses on the built environment and works exclusively for its clients, not insurers. Its team has more than 30 years of combined insurance experience. Insurance Union advises contractors, subcontractors, developers, consultants and operators. It is a commercial insurance brokerage with a client centric approach and endorses the Insurance Brokers Code of Practice.

Insurance Union Pty Ltd is an Authorised Representative of Ausure Pty Ltd. The brokerage provides specialist advice and placement of a broad range of insurances, including contract works, public and products liability, plant, tools and equipment, contractors pollution liability, surety bonds, property and strata, business and motor fleet, cyber, management liability, legal expenses, and hospitality and retail insurance.

What customers say

Based on genuine customer reviews

Commercial cover for small and medium operations is the central theme in feedback for Insurance Union, and a consistent pattern emerges across the accounts. Patrick is the adviser named most frequently, noted for detailed policy knowledge, prompt replies to enquiries and a cooperative style that brings in colleagues when a matter needs it. Turnaround times attract consistent praise, with quotes returned inside a day and cover secured for a specialised trades business in less than three working days, an outcome clients say larger insurers found difficult to match.

Pricing that customers consider fair and competitive also recurs, with several reporting substantial savings at renewal and policies better suited to their circumstances at no greater cost. The process itself is described as smooth and free of stress, from initial contact through to the management of policies over time. Rosie receives recognition for being approachable and reliably helpful. What stands out about the Lane Cove West brokerage is the effort taken to understand each operation and align cover with its particular risks instead of offering a standard product, and the responsiveness maintained long after a policy is active.

Bail bonds serviceInsurance agency

Reviews

Reviews are taken from publicly available sources.

MH
Mike Hollowbread27 May 2026

Used Pat and insurance union for the last couple of years, his knowledge is second to none. If you're looking for someone to advise you, make sure you have the right policies for your business Pat is the man to go to.

C
Christian30 April 2026

Great, prompt service, expert knowledge and fantastic price, saved >$1k on my insurance renewal. Highly recommend Patrick and the team.

LW
Linda Wilson23 February 2026

Patrick was incredibly helpful and professional while organising my commercial insurance. His knowledge and experience were very clear from the outset, and he handled everything with confidence and efficiency. He made the entire process feel straightforward and stress-free, and I genuinely appreciated how responsive and supportive he was throughout. I wouldn’t hesitate to recommend him to anyone needing insurance assistance.

S
StacieK20 February 2026

Insurance Union has been outstanding for our business. We manage our business insurance through them from WA, and distance has never been an issue. Our broker, Rosie, is always incredibly helpful - she communicates quickly, explains everything in plain language, and consistently finds us the best options to suit our needs. The service is seamless, professional, and genuinely supportive. Highly recommend Insurance Union if you want insurance made easy and stress free!

AB
Aaron Benato5 February 2026

Rosie was very easy to deal with, and very helpful. Great job once again

GS
Gokhan Sacli22 August 2025

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience with Patrick, my insurance specialist, and his team member Ryan. Patrick was extremely clear in explaining all the details and made sure I fully understood my options. His approach isn’t just about making sure you’re insured. it’s about ensuring you have the right coverage for your needs. His passion and dedication really stood out during our two-hour phone call. He never rushed me and answered every question with patience and professionalism. Patrick is the best contact if you need a specific policy or if you’re not quite sure what coverage is right for you. Ryan was also very supportive, making the whole process smooth and stress-free. I couldn’t be happier with the service and highly recommend them!

GV
gianluca vicchi1 August 2025

I had an outstanding experience with Patrick from Insurance Union. He's incredibly professional, knowledgeable, and responsive throughout the process. I was especially impressed by how quickly he turned around a quote—within just 24 hours! His attention to detail and commitment to excellent service made everything smooth and stress-free. Highly recommend to anyone looking for reliable insurance support.

Insurance brokers in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Omnisure★ 5,0147No
2Tank Insurance★ 5,0106No
3AJB Insurance Solutions Pty Ltd★ 5,093No
4Strata Insurance Solutions Sydney★ 5,048No
5Insurance Union (this page)★ 5,038No
Contact
+61272056262insuranceunion.com.auSuite F703/16 Mars Road, LANE COVE WEST NSW 2066
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed