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Strata Insurance Solutions Sydney

Strata Insurance Solutions Sydney

5.0(48 reviews)See reviews ↓·Sydney

What customers say

Based on genuine customer reviews

Strata committees and owners corporations across Sydney feature prominently in accounts of work handled by Strata Insurance Solutions, particularly where buildings carry mixed residential and commercial risk profiles or non-standard features such as car stackers. Reviewers often describe premiums falling after the switch, with figures such as five thousand and ten thousand dollars in annual savings cited for individual plans, and several mention policies placed through insurers regarded as strong on security. Tyrone Shadiman and James are named often for prompt, thorough responses and for patiently working through questions raised by executive committees and individual owners.

A point that comes up often is the quality of documentation, including detailed statements of advice that set the firm apart during market testing. When claims have been necessary, support through a flood and the follow-up with restorers is described as attentive and effective, with Sue credited for guiding owners towards a positive outcome. Customers describe polite, informative correspondence, competitive quotes sourced from multiple insurers, and consistent care across several strata plans over years of dealings. Renewals, new policy placements and claim advocacy form the core of the feedback.

Reviews

Reviews are taken from publicly available sources.

RD
RobandTosh Dwyer16 June 2026

A few years ago, after becoming frustrated with our Strata Managers Building Insurance costs, I contacted Strata Insurance Solutions. Couldn't believe my lucky in finding them. Their support and performance is unmatched. Thank you Tyrone and your brilliant team.

LR
Leslie Rowe16 April 2026

In the last year we moved to self-management so this was the first time not performing an insurance renewal through a Strata Manager. We requested multiple quotes through brokers and direct to insurer, to test the market. The Strata is both residential and commercial and also has a car stacker. So it is by no means a standard risk profile. Whilst we had many detailed responses, Strata Insurance Solutions stood out in terms of the Statement of Advice and also identified policy exclusions relative to our strata. In addition they offer a pricing model based on a service fee that is lower than the standard industry commission model. As the base premium does not include commission, there are reduced Government Levies and Stamp Duty charges. This strategy delivered substantial savings to our unit owners. Overall great customer service and attention to detail, I have no hesitation in recommending Strata Insurance Solutions to anyone looking for a professional, and cost effective insurance service.

SP
Sarah Potter11 April 2026

We switched to Strata Insurance Solutions from another company and boy what a difference! We got polite,informative and supportive emails and a saving of $10,000 off our last premium cost. Great company to deal with and congratulations and thank you to the team.

LJ
Lynette Johns-Boast10 April 2026

I highly recommend Tyrone Shadiman and his team from Strata Insurance Solutions. They have acted as our Strata Insurance Broker since 2020 and have always achieved a great outcome for us in terms of premium cost, always from Gold Star Insurance Companies. In our first year, they saved use nearly $5,000 in premium! They are incredibly helpful when either the Executive Committee or an owner have questions. They are always willing to spend time to answer questions by phone and to provide written answers via email as well. In our most recent claim, they achieved a fantastic outcome including having the initial decline of the claim overturned, and securing for the Owner payment for temporary accommodation and meal allowance. Thank you Tyrone and team. I look forward to a continued and long relationship.

MH
Michael Healy8 April 2026

We took out Strata Insurance with Strata Insurance Solutions as our broker. They were very helpful, prompt in answering any queries and in providing competitive quotes from a number of companies. We highly recommend their services.

OF
Oliver Flavel (Ollie)30 March 2026

We just switched brokers to Strata Insurance Solutions and we couldn’t be happier with the service we received. James was great to deal with, finding us a new policy that has resulted in significant savings for our building. I highly recommend Strata Insurance Solutions!

JS
John Stapleton25 March 2026

We have unfortunately had to call on our insurance policy twice now, and on both occasions the support we received was outstanding. The first was a flood in our unit in April 2024, where Sue went above and beyond to assist us. We needed help addressing poor workmanship by the restorers engaged by the insurer, and without Sue’s guidance and support, I truly don’t believe we would have achieved such a positive outcome. The second occasion was a fire in our unit in November 2025. Once again, from start to finish, Melanie and Sue provided exceptional service, support, and reassurance during a very stressful time. Their professionalism, responsiveness, and genuine care made all the difference. I would highly recommend Strata Insurance Solutions to any owners corporation needing strata insurance.

Insurance brokers in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Strata Insurance Solutions Sydney (this page)★ 5,048No
2Tank Insurance★ 5,0106No
3AJB Insurance Solutions Pty Ltd★ 5,093No
4Cornerstone Risk Group Sydney (Formerly Acumen Insurance Brokers)★ 5,01No
5Howden Insurance Brokers (Australia)★ 5,02No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed