East West Insurance Brokers Brisbane

East West Insurance Brokers Pty Ltd is an Australian, family-owned-and-operated insurance brokerage founded in 1984. The Brisbane-based brokerage has been helping business owners find insurance solutions for over 40 years. Greg Rynenberg is the CEO and Founder. The team includes Chief Marketing Officer Alicia Ward, Chief Insurance Officer Rebecca Sawers, Head of Broking Lana Keleher, Head of Group Customer Outcomes Rawinia Lim, General Manager Erin Crawford, and several insurance advisors.

It provides insurance for industries including construction, hospitality, manufacturing, professional services, retail, real estate, farming, small business, and general trades. The company offers in-house claims management, contract review, due diligence, and premium funding. It has been providing insurance advice to a client in the information technology industry since 2007.

East West Insurance Brokers Brisbane has built its reputation on the strength of long-term client relationships, with reviewers repeatedly noting how many years they have entrusted their cover to the team. Business insurance is the mainstay of the work described, and a point made in several accounts is the willingness of staff to visit client premises, inspect the assets and operations needing protection, and then return with competitive pricing. Christina Neylon is named for her efforts in obtaining suitable cover, travelling across the state to view businesses first-hand, while Jake is recognised for a similarly thorough approach, checking existing policies before arranging cover.

Long-standing clients describe renewals that proceed without difficulty and prompt replies whenever contact is made, alongside a depth of knowledge shared across the brokerage. The personal nature of the service, including face-to-face meetings with the person handling the account, features in several accounts. Income protection and general insurance also sit within the work covered, and the recurring theme remains enduring relationships founded on honesty, accessibility and an absence of pressure to purchase.