Regional Insurance Brokers

Regional Insurance Brokers is a general insurance brokerage that has provided insurance broking and claims management services since 1981. It is part of the Steadfast Group, Australasia's largest general insurance broker network.

The firm is based in Queensland and serves industries including agriculture and farming, construction, earthmoving, food and beverage, marine cargo, mining, tourism, and transport and logistics. It operates offices in Airlie Beach, Atherton, Beaudesert, Biloela, Brisbane, Bundaberg, Cairns, Emerald, Gladstone, Hervey Bay, Mackay, Mareeba, Maryborough, Rockhampton, Sunshine Coast, Toowoomba, and Townsville.

Clear explanations and a willingness to look past the cheapest option are the recurring strengths that emerge from feedback on this Brisbane brokerage. Michael Kincaid is named repeatedly, with reviewers describing him as honest and professional and crediting his work on business and car insurance policies, including one client who returned to renew. Customers writing about their orders describe being offered a range of choices up front, with unique requests met and outcomes that suited their circumstances at a fair price rather than simply the lowest premium.

Quick, helpful service also features often, including one account of paperwork being emailed through without delay when a caller could not reach their usual branch, and another naming Maddison Crooks for the assistance provided. The tone across the comments is consistent: people feel listened to, kept informed about what is being arranged, and confident that the cover put forward matches their needs. That combination of personal attention, straightforward communication and appropriate recommendations is the thread running through the feedback, with the handling of business and car insurance policies standing out as the work most often discussed.