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CRM Brokers

CRM Brokers

4.9(12 reviews)See reviews ↓·Sydney

About the company

CRM Brokers is an insurance brokerage established in 1999 in Sydney. It provides broking services and risk management solutions to medium to large organisations, specialising in structuring tailored insurance programs for a wide range of companies in different industries. The firm can arrange insurance through the London market, conducting all classes of insurance and reinsurance broking. CRM Brokers is a member of the National Insurance Brokers Association of Australia (NIBA).

Damien Coorey and Joseph Saad are Directors. Coorey has been a Senior Associate Certified Insurance Professional of ANZIIF since 2004, holds a Diploma of Financial Services (Insurance Broking), and is a NIBA Qualified Practising Insurance Broker. Saad is a Senior Associate of ANZIIF and a Certified Insurance Professional, with over 30 years' experience in the insurance industry and expertise in the Construction and Strata Insurance industry. Natalie Coorey is Office & Administration Manager and has been with the firm since 2006. Jess Craig is Broking Operations Manager and has spent more than 16 years in the insurance industry. Services include a tailored Strata Manager Professional Indemnity insurance program.

What customers say

Based on genuine customer reviews

Sydney clients of CRM Brokers recount a brokerage where claims and renewals are managed with unusual diligence, and several reviewers name Damien, Aidan, Christian, Hendri and Johanna Kemp as staff who make the difference. A theme that comes up often is the depth of knowledge applied to strata and owners corporation work as well as engineering insurance, with tailored endorsements shaped to the risks of each line of business. Several accounts note quick replies to queries and a claims department that negotiates assertively with insurers, one account describing cover obtained for a building that had none.

Professionalism and dependability are cited alongside a readiness to stand behind clients and pursue their interests, and the time saved on paperwork and renewals is valued by strata managers and owners alike. Customers describe the team as knowledgeable, approachable and genuinely pleasant to work with, and many relationships have lasted for years. The guidance given through complex matters, including an apartment water damage claim after the 2022 floods, is held up as proof of how the team supports clients when circumstances become difficult, and the tailored engineering endorsements remain a frequently cited strength.

Insurance agency
CRM Brokers — Customer photo

Reviews

Reviews are taken from publicly available sources.

AA
Aram Avedissian1 June 2025

Please do not insure strata plan 8827. This building is a liability. Some one hurt there shoulder once. Cleaners assualt humans in this building. Please help us this is not personal on crm brokers. We have no issues with crm brokers. Some mercy would be appreciated please help us

AH
Akim Hassan25 February 2024

I've had the pleasure of working with CRM Brokers for my engineering insurance needs, and I must say, their professionalism and expertise are truly exceptional. They possess a deep understanding of the specific risks associated with my line of business, and this is consistently reflected in the tailored insurance endorsements they provide. When it comes to engineers' insurance, I can confidently say that CRM Brokers are not just good, but the best in the industry.

VT
Vanessa Taouk10 January 2024

We have been with CRM Brokers for many years. I would highly recommend Damien, Aidan & team. They go above and beyond to consistently assist in support with claims and renewals for our clients. They recently achieved the impossible by gaining cover for a building that did not have any insurance. Besides their work they are wonderful people and easy to deal with.

SP
sandy politi1 August 2023

CRM Brokers contacted me following the water damage my apartment incurred during the floods in February 2022. Since I just purchased my first home, I was not very knowledgeable about insurance and home repairs. From the very start, it was evident that the strata manager of my building was disengaged and lacking attentiveness towards the matter. This is where Johanna Kemp stepped in and played a vital role in helping me navigate difficult issues including insurance responsibilities, home repairs, temporary housing, and ultimately facilitating the process of us returning back to our home. Johanna consistently demonstrated exceptional responsiveness whenever I contacted her, regardless of the subject matter. She responded quickly and with helpful information, showing kindness, understanding, and encouragement. Furthermore, she displayed a friendly demeanour and possessed an exceptional depth of knowledge, greatly exceeding customer service expectations. I also want to give recognition to Ken Masina, who, alongside her, forms an exceptional team. I have great admiration for their remarkable commitment to surpassing their usual duties and offering me exceptional assistance. I am enormously appreciative for their help and guidance in navigating my claim procedure.

RB
Renee Butcher21 April 2023

A fantastic broker with extensive expertise and understanding. Offering clients support, advice and recommendations that are appropriate for their needs. The claims department is proactive and goes above and beyond when negotiating with insurers to obtain excellent outcomes.

CW
Ceaira Wong13 July 2022

Our strata have been using CRM brokers for so many years which the team have saved us a lot of time in dealing with claims and renewal. Christian and Hendri always response to all our request actively with professional manner. Very knowledgeable and reliable. Love working with the team. Ceaira

PM
Paula McDermott22 June 2022

Extremely Helpful

Insurance brokers in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Tank Insurance★ 5,0106No
2AJB Insurance Solutions Pty Ltd★ 5,093No
3Strata Insurance Solutions Sydney★ 5,048No
4With Pocket★ 5,03No
5Howden Insurance Brokers (Australia)★ 5,02No
9CRM Brokers (this page)★ 4,912No
Contact
+611300880494www.crmbrokers.com.auLevel 1/60 Martin Pl, Sydney NSW 2000
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed