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Boutique Insurance Solutions

Boutique Insurance Solutions

5.0(27 reviews)See reviews ↓·Gold Coast

About the company

Boutique Insurance Solutions is an insurance brokerage based on the Gold Coast. Dean Hines is the principal of the business, which operates as a family trust trading under the name Boutique Insurance Solutions. Hines has worked in the financial services industry since 1997. The business provides services Australia-wide.

It is authorised to provide general product advice for life insurance products and to deal in life insurance products. The business offers life insurance, income protection, trauma (critical illness) cover, TPD insurance, and various business insurances including member cover in self-managed super funds, business expense, key person, and business succession planning.

What customers say

Based on genuine customer reviews

Business owners, self-managed super fund trustees and couples seeking personal cover describe a consistently smooth experience with this Gold Coast brokerage. Dean is the adviser named most often, and the qualities that recur across accounts are his patience, warmth and depth of knowledge. Several customers note that he explains policies in plain language, breaking down what each document and clause means so that decisions feel straightforward rather than overwhelming. A theme running through the feedback is how he handles the heavy lifting himself, comparing options and negotiating with insurers to secure suitable cover at a fair price, including life risk and SMSF insurance products.

Being responsive is another recurring theme, with requests and insurer demands addressed promptly, and the same care is reported after policies are in place. Business owners say the process was taken off their hands, while couples and families appreciate the thorough reviews that confirmed they held appropriate cover. The absence of pressure is mentioned repeatedly, with questions answered and no sense of being rushed. Long-standing relationships, some stretching back years, are cited as evidence of trust, and the outcome described is confidence that personal and business insurance has been set up correctly.

Reviews

Reviews are taken from publicly available sources.

TL
Tom Langford1 January 2026

Dean has been absolutely incredible to deal with. From start to finish he’s been knowledgeable, patient, and genuinely focused on finding the best outcome for me. He took the time to explain everything clearly, answered all my questions, and made what can be a confusing process feel simple and stress-free. I always felt supported and never rushed. If you’re looking for an insurance broker who truly cares and goes above and beyond, I can’t recommend Dean highly enough!

TM
Thomas Martin20 December 2025

Dean's experience and expertise really shows, as soon as you make contact with him. Positive and friendly from the start, Dean did all the heavy lifting and long hours to get the best price for the most suitable policies for my wife and I. We really appreciate all the help, and how easy you made the process, for us. Thank you mate

HF
Honest Feedback27 August 2025

Dean is fantastic! I highly recommend his services and incredible level of professional expertise. If you are looking for insurance products that are suited to your personal circumstances and want peace of mind for your future; he is your man! Dean has been wonderful throughout the whole process of organising our SMSF insurance product's and made the somewhat daunting, overwhelming process of insurances a complete breeze! Thanks so much Dean, we appreciate you.

MA
Mohammad Al-Freah17 June 2025

I have been dealing with Dean of Boutique Insurance Solutions for almost 2 years. I found him knowledgable, diligent, and very responsive to all requests from me and demands from the insurance companies. I highly recommend him as an insurance broker.

CH
Christopher Howard27 March 2025

Dean was amazing to deal with. I wanted someone that would review my insurances personally and not pass it off to a secretary to take care of. Dean was so thorough. He went above and beyond to make sure everything was handled correctly. He gave me multiple options and I believe Ive now found the right option. Thanks Dean!!!

AS
Allyson Small21 March 2025

We had a fantastic experience working with Dean at Boutique Insurance Solutions. He helped us organise our Life Insurances and made the whole process incredibly smooth and stress-free. Dean was easy to deal with, friendly, and always professional. He really went above and beyond for us — even working after hours to fit around our busy schedules. He took the time to understand our unique needs and presented us with clear, tailored options that made our decisions so much easier. It’s rare to find someone who genuinely cares and delivers such a high level of service. Highly recommend!

JG
Jocelyn Grant9 December 2024

Dean provided a fabulous service and an excellent policy that helps us feel confident about the future should our situations change. I have dealt with a number of very good insurance brokers over the years and Dean is now top of the list. I enjoy knowing the ins and outs of insurance and Dean worked very hard to get us the best cover at the best price. Thanks Dean. Highly recommended.

Insurance brokers in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1Lighthouse Insurance Brokers★ 5,039No
2Insure Gold Coast Insurance Brokers★ 5,033No
3Boutique Insurance Solutions (this page)★ 5,027Yes
4Pivotal Insurance Brokers★ 4,9176No
5Broad Risk Insurance Brokers★ 4,927No
Contact
Working hours
Monday07:00–19:30
Tuesday07:00–19:00
Wednesday07:00–19:00
Thursday07:00–19:00
Friday07:00–17:00
Saturday08:00–17:00
SundayClosed