Find Insurance Broker AUAdd your business
← Back to Sydney
Aon Sydney

Aon Sydney

4.0(44 reviews)See reviews ↓·Sydney

About the company

Aon Sydney is part of Aon, described as Australia's largest insurance broker. The team consists of experienced insurance brokers. It serves businesses across industries and sectors including health and financial institutions. Aon Sydney offers an insurance review report including benchmarking against industry peers, risk gap analysis and market comparisons. It provides business insurance products including cyber, management liability, personal accident, professional indemnity, public liability, product liability and workers compensation.

What customers say

Based on genuine customer reviews

Aon Sydney has earned a strong reputation among its clients for demystifying complex insurance arrangements, with the clarity of guidance offered by its staff emerging as a frequent point of praise. Commercial insurance features prominently in the feedback, and multiple accounts describe policies being placed within tight deadlines, including a case where cover was required for a business settlement. The expertise of individual team members is a consistent theme: Mohammed Ali is commended for his patient, informed and meticulous approach, and for making an intricate process easy to follow.

Cameron is highlighted for his helpfulness and product knowledge when assisting with a policy change, while Michael Pham is acknowledged as a senior broker who has provided dependable service over several years. Pia is thanked for her efficiency and for exceeding expectations under pressure. One customer also notes that the website made obtaining an initial quote simple, with a follow-up call arriving promptly. Across the feedback, clients describe feeling sufficiently informed to make decisions about their risk, and they value the responsiveness and thoroughness of the brokers who manage their policies. The personal attention of named staff, especially Mohammed Ali and Cameron, remains a recurring strength.

Insurance agency

Reviews

Reviews are taken from publicly available sources.

LV
Liela Vergara14 April 2026

I'd like to thank Mohammed Ali for the service he provided. He was very kind, knowledgeable, and thorough and simplified a complex process so that I understood everything. Thank you again!

WS
Wasim Shaikh9 February 2026

Insurance simplified enabling you to take an informed decision on your risk....

PV
Pierina Vignolo22 September 2025

I give 1 star just to write my review but it doesn’t deserve it at all. Customer service is non-existent what an awful experience I was thinking to have my insurance with them… BUT NO WAY!!! Stay away from this company. I called several times your machines are not working properly and the people who answer the phone don’t even care about what you need (Cameron, Sarah and Patrick) They transferred me to another departments 5 times and they hung up on me. Horrible experience 👎🏼👎🏼 Worst customer Service ever!!!!😤😡 Aon invest a bit of money in train your staff.

SS
steven sikkema21 August 2025

The customer service is almost non-existent. They make you feel unwelcome and a burden on their time. Policy advice is unclear and fragmented. Shop somewhere else.

KR
Kiana Rose23 June 2025

Had the most helpful person - Cameron, on the phone today. He was very knowledgeable and helped me change my insurance policy. Definitely recommend AON and Cameron deserves praise for his good work!

GP
Gemma Pepper27 September 2024

Their communications system is terrible - you spend forever on hold only to be asked to leave a voicemail for someone who never calls back. Sending emails to the email adresses Aon have advised you to contact bounce. Trying to find someone to speak to to even get a quote is a nightmare.

MC
Melody Cyrus24 July 2024

WORST COMPANY IN THE WORLD ASKED TO INCREASE MY PREMIUM WOW THAT WAS THE HARDEST THING FOR THEM TO NOT DO !!! Aami next day did there job properly Still waiting for refund

Insurance agencies in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1SELECTINSURE LIFE- Financial Planner★ 5,0182No
2Angelic Insurance★ 4,8182Yes
3The Insurance Quoter Sydney - Income Protection & Life Insurance Brokers★ 5,012No
4CPS General Insurance Agencies Pty Ltd★ 4,632No
5Solace Life★ 5,04No
11Aon Sydney (this page)★ 4,044No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed