Reviews
4.0 / 5 · 44 totalI'd like to thank Mohammed Ali for the service he provided. He was very kind, knowledgeable, and thorough and simplified a complex process so that I understood everything. Thank you again!
Insurance simplified enabling you to take an informed decision on your risk....
I give 1 star just to write my review but it doesn’t deserve it at all. Customer service is non-existent what an awful experience I was thinking to have my insurance with them… BUT NO WAY!!! Stay away from this company. I called several times your machines are not working properly and the people who answer the phone don’t even care about what you need (Cameron, Sarah and Patrick) They transferred me to another departments 5 times and they hung up on me. Horrible experience 👎🏼👎🏼 Worst customer Service ever!!!!😤😡 Aon invest a bit of money in train your staff.
The customer service is almost non-existent. They make you feel unwelcome and a burden on their time. Policy advice is unclear and fragmented. Shop somewhere else.
Had the most helpful person - Cameron, on the phone today. He was very knowledgeable and helped me change my insurance policy. Definitely recommend AON and Cameron deserves praise for his good work!
Their communications system is terrible - you spend forever on hold only to be asked to leave a voicemail for someone who never calls back. Sending emails to the email adresses Aon have advised you to contact bounce. Trying to find someone to speak to to even get a quote is a nightmare.
WORST COMPANY IN THE WORLD ASKED TO INCREASE MY PREMIUM WOW THAT WAS THE HARDEST THING FOR THEM TO NOT DO !!! Aami next day did there job properly Still waiting for refund