Townsville Insurance Brokers

Townsville Insurance Brokers is a trading name of Earnest Insurance Pty Ltd. The business offers business and personal insurance across Townsville and regional Queensland. It specialises in business, public liability, mining, home, landlord, boat, and caravan insurance. Townsville Insurance Brokers supports clients from quote to claim. It is a member of the Insurance Brokers Code of Practice. It is also a member of the Australian Financial Complaints Authority.

Speed and savings emerge as the strongest themes in feedback about Townsville Insurance Brokers, with Hayden named repeatedly as the person who makes the process straightforward. Customers writing about their orders describe securing cover quickly, including one who had a policy arranged sooner and on better terms than an existing arrangement, while another notes that policies were simplified and consolidated into a more manageable structure.

Honesty and clear communication come up often, with reviewers describing the process as painless and reassuring from start to finish and praising the way questions were answered without complication. Business insurance features prominently, alongside strata cover for an investment property, and in each case the work is said to have produced substantial savings across the board.

The tone of the accounts is consistently appreciative of the personal service Hayden provides, whether the query concerns a single policy or a wider portfolio of business and property risks. Reviewers point to the ease of the whole exercise and the confidence it gave them, and the outcome most frequently highlighted is a lower cost combined with cover that matched what was sought. Hayden's approachable manner and willingness to take on a range of insurance queries are the qualities that customers return to.