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North Queensland Insurance Brokers Pty Ltd (NQIB)

North Queensland Insurance Brokers Pty Ltd (NQIB)

5.0(9 reviews)See reviews ↓·Townsville

About the company

North Queensland Insurance Brokers Pty Ltd trades as NQIB. NQIB was founded in 1986 and has been operating for almost 40 years. NQIB joined the Aviso Group in 2022. NQIB is part of the Aviso Group, a national insurance broking network. NQIB has offices in Townsville, Ayr, Ingham, Tully, and beyond. NQIB works with more than 120 insurance providers. NQIB acquired Ausure Insurance & Finance (Mt Isa) clients. NQIB's main services are business, rural, personal, and specialist insurance.

What customers say

Based on genuine customer reviews

North Queensland Insurance Brokers Pty Ltd (NQIB) is described by clients as a brokerage that handles both business and personal insurance with consistent care. Reviewers frequently point to the depth of expertise and the clarity of the advice they receive, noting that policies are explained in plain terms so that coverage and potential savings are easy to understand. Nikki is named for making dealings straightforward and for securing favourable deals, while John, Ron and Kerri are also acknowledged for long-standing service.

Several buyers describe placing professional indemnity, business vehicle, cyber and personal insurances through the firm, and comment on the effort made to find strong coverage at competitive costs. When claims arise, the team is said to guide clients through each stage and to pursue the full entitlement owed. The friendly manner of staff and the readiness to assist after a policy is placed come up often, as does the sense that the brokerage remains available whenever help is needed. For business owners in Townsville, the recurring theme is a relationship that has lasted years and continues to deliver practical, well-explained insurance support.

Reviews

Reviews are taken from publicly available sources.

A
Azza2 April 2026

Great people

JM
Jools Munro8 July 2024

We Adore NQIB ! All of our business (professional indemnity etc), business vehicles, cyber and personal insurances are with NQIB. We adore their hunt for amazing coverage at competitive costs - love the service - and of course - if we need help - they are there for US !!!

BT
Brett T25 September 2023

Great brokerage! Dealing with Nikki is so easy and she's always able to get me a good deal. We've used NQIB for our business and personal insurance for the last 4 years. I've never been dissappointed!

DW
david Wise27 May 2023
WR
William Rea14 February 2023

Great expertise and excellent advice. Would recommend them to everyone 😃

R
Rob29 May 2022
DL
David LEIGH10 February 2022

Excellent service

Insurance brokers in Townsville compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Townsville are compared.

RankProviderRatingReviewsOpen Sat.
1Nolan Insurance Brokers Pty Ltd★ 5,026No
2Method Insurance Brokers★ 5,012No
3North Queensland Insurance Brokers Pty Ltd (NQIB) (this page)★ 5,09No
4Townsville Insurance Brokers★ 5,05No
5Ausure Insurance Brokers (Townsville)★ 5,04No
Contact
+61747556100www.nqib.com.au557 Ross River Rd, Kirwan QLD 4817
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–16:00
SaturdayClosed
SundayClosed