Still Insured Pty Ltd

Still Insured Pty Ltd is an insurance broker with locations in Bacchus Marsh and Ballarat. James Still is the Director of the company. He won the 2025 National Young Broker of the Year Award and was named the 2025 VIC TAS Young Broker of the Year. Still Insured Pty Ltd is an authorised representative of Community Broker Network Pty Ltd. It offers home and contents insurance, landlords insurance, car insurance, business vehicle insurance, travel insurance and cyber insurance.

Confidence and trust emerge as the themes running through the feedback for this Ballarat brokerage, with clients describing long-standing relationships built on dependable service. James, named in several accounts, is repeatedly praised for his willingness to help and the speed of his replies. One recurring point is how readily he steps in when a client's previous insurer withdraws cover, researching the market to secure a policy matching the needs of the business.

Public liability insurance for commercial clients features in the comments, with the thoroughness of that search singled out for mention. Customers also value the patience shown while details are organised, and the absence of problems across years of dealing with the firm. Ease of communication comes up often, both at the outset and after cover is arranged, and the overall impression is of a broker that clients return to and rely on.

Handling of complex or unusual requirements is described as careful rather than rushed, with the fit between policy and business activity given close attention. The long relationships described by clients suggest a consistent standard of advice and support over time, and the practical assistance offered when circumstances change is what many return to in their accounts. Public liability cover for business remains a common thread in the feedback.