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Regional Insurance Brokers | Toowoomba

Regional Insurance Brokers | Toowoomba

5.0(4 reviews)See reviews ↓·Toowoomba

About the company

Regional Insurance Brokers has been helping Queensland businesses since 1981. Danny Brandon is General Manager (Southeast Queensland) and has more than 37 years of industry experience. He is the current CQIB President and oversees Regional's broking operations across Southeast Queensland, directly managing the Brisbane, Toowoomba and Sunshine Coast offices.

The firm has worked with businesses in construction, tourism, mining, hospitality, and agriculture & farming. Services include business insurance, business interruption insurance, business pack insurance, commercial fleet motor, commercial property, and cyber insurance.

What customers say

Based on genuine customer reviews

Regional Insurance Brokers | Toowoomba earns consistent praise from clients who value deep knowledge and responsive support. Kellie is the staff member named most often, with several customers describing her as highly experienced and a dependable contact for their insurance needs. Reviewers repeatedly mention that she explains policies clearly, making complex cover easier to understand. One client recalls that Kellie offered solutions when they believed none existed, while another describes her as quick to reply and genuinely committed to professional service. Claims handling also features in the accounts, with customers noting that support continued well after policies were arranged.

Reviewers describe feeling reassured knowing their insurance requirements are managed closely, and one mentions that speaking with someone so reliable brings a sense of relief. The feedback reflects a pattern of helpfulness, clear communication and knowledgeable advice, whether the matter involves understanding a policy or working through a claim. Several customers highlight the willingness to answer questions thoroughly, and a point that comes up often is the personal attention given to each enquiry. This recurring theme of expertise, reliability and patient explanation sits at the centre of what clients describe about the Toowoomba office.

Insurance agency

Reviews

Reviews are taken from publicly available sources.

DF
Dianne French28 October 2025

Having trouble understanding all there is to know about Insurance, make sure you contact Kellie Thomas at Regional Insurance Brokers. Kellie is very experienced and has been my "go to" for all our Insurance needs. I can rest comfortably knowing Kellie is on top of our insurance needs.

NL
Natalie L Fogarty21 October 2025

Kellie at Regional Insurance Brokers is extremely knowledgeable and always helpful. She’s quick to respond, takes the time to explain everything clearly, and genuinely prides herself on providing exceptional service. It’s such a relief to speak with someone so reliable and professional. Highly recommend!

CG
Caroline Gillies28 November 2023

Kellie at Regional Insurance Brokers has helped us with our insurance policies, she gave us solutions when we thought there weren't any and has helped us with claims. I highly recommend Kellie.

AT
Andrew Tink21 January 2023

Extremely knowledgeable and so helpful. Awesome service 👍

Insurance brokers in Toowoomba compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Toowoomba are compared.

RankProviderRatingReviewsOpen Sat.
1Clutterbuck Insurance Brokers - Toowoomba★ 5,0198No
2All Star Insurance Brokers★ 5,089No
3Lion and Shield Insurance and Financial Services★ 5,023No
4Coverscope Insurance Brokers★ 5,019No
5Trilogy Insurance Solutions★ 5,08No
6Regional Insurance Brokers | Toowoomba (this page)★ 5,04No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed