What customers say
Based on genuine customer reviews
Oxford Insurance Brokers PTY Ltd. is an insurance brokerage at Oxford Corner on Unley Road in Unley, Adelaide. Feedback from a client of seven years, whose parents had used the firm for more than a decade, centres on a change of ownership communicated by a generic email, without personal contact or a check-in afterwards, which the customer found out of keeping with a small, locally owned operation.
Later correspondence from the brokerage was described as unwelcome, arriving in connection with matters the client had not raised. The account deals mainly with the transition rather than with routine handling of policies or claims.
Reviews
Reviews are taken from publicly available sources.
I have been a customer of Oxfords for 7 years. My parents have had their insurance brokered by these folks for over a decade. Last year the company changed hands and we were notified by a generic email, no one ever reached out to us or bothered to check in with us. For a small locally owned business that seemed a little out of place but I wasn't going to let it get to me too much. The next time I hear from these folks they're telling me that they can no longer service my account and that they wouldn't be renewing my insurance via email, not even a phone call. They haven't given us a real reason either just some generic crap about our type of policy not being something they specialise in any more. overall very disappointing but I guess they don't want my business so that's that.
Insurance brokers in Adelaide compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Adelaide are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Insurance Advisernet - Acorn Insurance Services | ★ 5,0 | 17 | No |
| 2 | Holdfast Insurance Brokers | ★ 5,0 | 14 | No |
| 3 | Maxton Insurance Brokers | ★ 5,0 | 10 | No |
| 4 | Thomas Insurance Brokers | ★ 5,0 | 10 | No |
| 5 | Fundamental Insurance Brokers Adelaide | ★ 5,0 | 5 | No |
| 12 | Oxford Insurance Brokers PTY Ltd. (this page) | ★ 1,0 | 2 | Yes |