KeyInsure

KeyInsure is the trading name of Mod Insurance Pty Ltd. It is a Corporate Authorised Representative of Community Broker Network Pty Ltd and part of the Steadfast network. The company is a member of the Australian Financial Complaints Authority and subscribes to the Insurance Brokers Code of Practice. KeyInsure has offices in Adelaide, Sydney and Brisbane, with its head office in Adelaide. Its team includes people who have worked as brokers and as claims specialists. KeyInsure specialises in general insurance for individuals, businesses and professionals.

It arranges business insurance covering assets and income against risks such as fire and theft, management liability insurance, public liability insurance, commercial property insurance, professional indemnity insurance, and winery and vineyard insurance. It also arranges mortgage broker PI, medical malpractice, bookkeeper liability, strata insurance, commercial fleet, cyber insurance, personal accident, builder indemnity, mining & civil construction and premium funding.

KeyInsure works with businesses across trades, retail, wholesale, manufacturing, office & administration and property ownership, and with specialist sectors including wineries & vineyards, healthcare practitioners, builders, mining & civil and bookkeepers. It seeks quotes from a range of insurers before recommending cover, contacts clients ahead of renewal to review whether cover still fits, and lodges claims and manages the process on behalf of clients. It generally responds to quote enquiries within one business day, provides online self-service quoting for home and motor, and provides a client portal for policies and documents.

Visible in the feedback for KeyInsure, an insurance broker based in Adelaide, is a client who describes a professional and responsive team, with staff proving particularly helpful when a claim needed to be made. The account highlights prompt replies and practical assistance at the point of claim, suggesting support continued beyond the initial arrangement of cover.

Professional conduct and responsiveness are the qualities singled out. The reviewer closes by recommending the service, reflecting satisfaction with how the matter was handled. Operates from Level 3/36 Grote St, with weekday opening hours.