Reviews
4.9 / 5 · 12 totalPlease do not insure strata plan 8827. This building is a liability. Some one hurt there shoulder once. Cleaners assualt humans in this building. Please help us this is not personal on crm brokers. We have no issues with crm brokers. Some mercy would be appreciated please help us
I've had the pleasure of working with CRM Brokers for my engineering insurance needs, and I must say, their professionalism and expertise are truly exceptional. They possess a deep understanding of the specific risks associated with my line of business, and this is consistently reflected in the tailored insurance endorsements they provide. When it comes to engineers' insurance, I can confidently say that CRM Brokers are not just good, but the best in the industry.
We have been with CRM Brokers for many years. I would highly recommend Damien, Aidan & team. They go above and beyond to consistently assist in support with claims and renewals for our clients. They recently achieved the impossible by gaining cover for a building that did not have any insurance. Besides their work they are wonderful people and easy to deal with.
CRM Brokers contacted me following the water damage my apartment incurred during the floods in February 2022. Since I just purchased my first home, I was not very knowledgeable about insurance and home repairs. From the very start, it was evident that the strata manager of my building was disengaged and lacking attentiveness towards the matter. This is where Johanna Kemp stepped in and played a vital role in helping me navigate difficult issues including insurance responsibilities, home repairs, temporary housing, and ultimately facilitating the process of us returning back to our home. Johanna consistently demonstrated exceptional responsiveness whenever I contacted her, regardless of the subject matter. She responded quickly and with helpful information, showing kindness, understanding, and encouragement. Furthermore, she displayed a friendly demeanour and possessed an exceptional depth of knowledge, greatly exceeding customer service expectations. I also want to give recognition to Ken Masina, who, alongside her, forms an exceptional team. I have great admiration for their remarkable commitment to surpassing their usual duties and offering me exceptional assistance. I am enormously appreciative for their help and guidance in navigating my claim procedure.
A fantastic broker with extensive expertise and understanding. Offering clients support, advice and recommendations that are appropriate for their needs. The claims department is proactive and goes above and beyond when negotiating with insurers to obtain excellent outcomes.
Our strata have been using CRM brokers for so many years which the team have saved us a lot of time in dealing with claims and renewal. Christian and Hendri always response to all our request actively with professional manner. Very knowledgeable and reliable. Love working with the team. Ceaira
Extremely Helpful