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SUREWiSE | Insurance Brokers Adelaide

4.4(19 reviews)See reviews ↓·Adelaide

About the company

SUREWiSE is an insurance broker based in Adelaide, South Australia. The business offers both business insurance products and personal insurance products. Clients are provided with a dedicated Account Manager.

What customers say

Based on genuine customer reviews

Business insurance and complex cyber risk cover form the core of the work described by clients of this Adelaide brokerage, whose reviewers frequently note the depth of knowledge staff bring to intricate policies. Several buyers describe long-standing relationships spanning multiple years, with policies reviewed annually and cover tailored to specific commercial needs. Jake Fehlberg is named repeatedly for making insurance complexities understandable in plain terms, handling enquiries quickly and finding competitive options that suit individual circumstances.

Laura Brown and Ali Greco are likewise singled out for professional, honest advice, while Angela and Daniella receive praise for going beyond what clients expected when taking over a company's insurance arrangements. Tiffany is commended for a kind and empathetic approach, particularly with a small native food business owner worried about costs. A point made in several accounts is the responsiveness of the team, with queries answered promptly and problems resolved without fuss. Clients describe the service as efficient and personable, noting that even difficult situations were handled calmly. The recurring theme is knowledgeable staff who explain options clearly and remain accessible throughout the year.

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Reviews

Reviews are taken from publicly available sources.

SN
Stacey Nathan17 August 2026

Absolutely awful, rude, and unprofessional behaviour from a "senior account executive". We couldn't believe that someone like this works in a public facing role. Never again will we ask for quotes from Surewise. What a foolish and short sighted approach to sales.

HE
Henry Elizabeth6 August 2026

Clarissa looked after me for a couple of years. She was outstanding. This year I got Adrian, there was an issue that came up regarding payments. I was concerned by business wasn't covered. Adrian got back to me within 24 hours, all resolved. His handling of the situation and customer care was outstanding. THANK YOU Alessandro.

MS
Marg Saint21 April 2026

Breath of fresh air dealing with Jake Fehlberg and Surewise. Great product knowledge, guidance given and care shown for the client. I'll take that old fashioned attitude anyday ! Thanks Jake and the team !

CM
Caitriona Murtagh1 April 2026

Really happy with the help we got from Jake. Insurance sorted in record time and made sure we ended up with the right policy for our specific issues. Would recommend to anyone.

MG
Mr Gordy23 December 2025

Adrian. Useless

JS
James Sinclair4 August 2025

Recently reached out to Surwise to take over our insurance needs for our company. I met with Angela and Daniella who could not be more helpful. They have gone above & beyond what was required and I could not recommend them enough.

RP
Ron Prouse28 November 2023

Highly recommended - incredible amount of knowledge and history of writing complex cyber risks amongst the staff. Make it all easy to understand.

Insurance brokers in Adelaide compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Adelaide are compared.

RankProviderRatingReviewsOpen Sat.
1Insurance Advisernet - Acorn Insurance Services★ 5,017No
2Fundamental Insurance Brokers Adelaide★ 5,05No
3Lion Insurance Services★ 5,05No
4Dynamic Insurance Brokers Pty Ltd★ 5,02No
5Safeguard Insurance Brokers★ 5,02No
11SUREWiSE | Insurance Brokers Adelaide (this page)★ 4,419No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed