Royal Insurance

Royal Insurance is an insurance brokerage based in Brisbane. Royal Insurance Pty Ltd trades as Royal Insurance. Joshua Scutts is the founder and principal of Royal Insurance Brokers. Royal Insurance is an authorised representative of Community Broker Network Pty Ltd. The brokerage offers insurance for business, cyber, technology, hospitality, professional services, construction, mining, agriculture, manufacturing, and transport sectors. It provides quotes and comparisons, and assists with claims and policy renewals.

Royal Insurance, based in Brisbane, draws consistent praise from small-business clients for the way its staff handle the details of cover. Josh and Joshua S are named repeatedly, with reviewers describing them as attentive, responsive and willing to explain policy options in plain language. One client running a salon notes that the broker walked through the kinds of protection needed for different treatments and staff, a level of advice that had not been considered beforehand. Speed is another recurring point: cover is arranged quickly, and one account mentions a competitive rate secured in record time.

Customers also value having someone they can trust to guide them through the process, particularly when tailoring a policy to fit a specific trade rather than a generic product. The feedback centres on approachability, patience and a willingness to answer questions before and after the policy is put in place. For sole traders and small operators seeking public liability and related business cover, the experience described is one of straightforward, personal service where the broker does the running around. Joshua S features in more than one account as the contact who made the process simple.