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Roderick Insurance Brokers Geelong

Roderick Insurance Brokers Geelong

4.8(38 reviews)See reviews ↓·Geelong

About the company

Roderick Insurance Brokers is a family-owned, full service brokerage. The business will celebrate 40 years in business in 2026. It is a locally owned, family business. Keith Roderick is the Managing Director and has been at the helm since 1986. The team consists of 35 highly experienced and qualified professionals.

Roderick Insurance Brokers has offices in Geelong and Werribee. The brokerage partners with insurance companies including CGU, QBE, Allianz, Vero and Zurich. It provides comprehensive personal and commercial insurance. Roderick Insurance Brokers specialises in industry-specific insurance for retail, trades, tourism operators, construction and owner builders.

What customers say

Based on genuine customer reviews

Geelong policyholders describe a brokerage where personal attention shapes the experience, with several reviewers singling out Michelle Ball for managing their policies and pursuing solutions beyond the standard path, such as sourcing a replacement car window locally to shorten a lengthy repair wait. Claims handling recurs as a strength: reviews time and again mention approvals arriving quickly and complex claims being guided through to completion, including a water leak that required coordination with a builder and multiple trades. Named staff including Keith, Lindsay, Paul C, Gabrielle and Jill are credited with patience, clear explanations and help consolidating paperwork after an accident.

Newer clients note home and contents policies being shopped around and quotes landing well below previous premiums, while long-standing customers value candid advice, including being told not to switch a policy where coverage was already strong. Business owners with tricky risks, such as a tours and events company, say their circumstances were listened to rather than forced into a box. Documentation is described as prompt and professional, and the firm's support for community groups is mentioned. Reviewers also note negotiations with insurers on their behalf, and one highlights savings of nearly a thousand dollars alongside improved coverage.

Reviews

Reviews are taken from publicly available sources.

BN
Brenton Newnham25 May 2026

Dealt with Paul & he was brilliant. Paul assisted our business with transferring our policies from another broker. Paul has improved our business operations by providing quality insurance products, accompanied with great knowledge & experience of these products. Not only was price an important factor, but our overall experience with Paul & Roderick gives our business confidence moving forward we have the right insurance broker.

PD
Pete D.16 May 2026

We have been customers of RIB since 2019 and cannot speak more highly of their service. They take time to explain risks that our business is exposed to which we have never considered before, and have helped us through two complex claims. Highly recommend.

K
Kerrie25 April 2026

Emma was amazing. So helpful. Will be referring to friends for sure!

SK
Sophie Klopper2 November 2025

Absolutely outstanding service from Keith and the team. Keith went over and above to help us when we were going through an incredibly tough time. The outcome was ultimately beyond anything we could have expected! I’m sure if we were insured somewhere else we wouldn’t have got even half the service with did from Roderick Insurance when we needed it most.

MG
Michelle grainger15 July 2024

As new customers, we have been so pleased with every aspect of Roderick Insurance Brokers. Paul was very willing to do the “shopping around” for us on our two home & contents policies, and came back to us with quotes that were considerably less than what we were currently paying. All of the staff have been exceptional at explaining everything, and providing all documentation quickly and professionally. We will definitely contact them again when our car insurances are up for renewal. 10/10 service. Highly recommend:)

AF
Amanda Flynn4 June 2024

Big shout out to Michelle Ball who looks after all my policies. After a recent mishap with a car window, I lodged my claim and got approval for the repair within 24 hours. When Michelle found out that the replacement window was going to take 4-6 weeks to arrive from Singapore, she took it upon herself to try to find one in Australia to get the repair done sooner. This was over and above my expectations and the reason I don't look past Roderick Insurance to look after all my policies for house, cars and business.

IB
Ian Bryce25 April 2024

Roderick Insurance Brokers have managed my house insurance needs for many years and have always negotiated a suitable policy at a reasonable premium. Six months ago, whilst on holidays, we had a water leak in the ceiling of our house which caused considerable damage to a significant portion of the house. Rectifying the problem took some time as there were many interactions with the insurance company, a building company and many trades. We were very fortunate to have Maria and Sue from Roderick’s assist us in managing the repairs to the house. Without their assistance the repairs would not have been undertaken as promptly and the stress levels which we experienced would have been far higher. We are very happy with the assistance that the Roderick staff have provided.

Insurance brokers in Geelong compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Geelong are compared.

RankProviderRatingReviewsOpen Sat.
1My Insurance Specialist Pty Ltd★ 5,045No
2Allsure Insurance★ 5,07No
3Arvest Insurance Solutions★ 5,04No
4Roderick Insurance Brokers Geelong (this page)★ 4,838No
5Geelong Insurance Brokers★ 4,86No
Contact
+61352265999www.roderick.com.au116 Yarra St, Geelong VIC 3220
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed