NRMA Insurance

I think nobody should use this company

My comment here isn’t aimed at NRMA directly but aimed at the service at the Coffs Harbour office Appalling the woman was rude price gouging on policy and green-slip you should be ashamed of yourself

Well looked after by very friendly & helpful staff

Insurance office. You can walk in and talk with someone. The staff were friendly and quick. Did the green slip, it was easy and smooth. Cheap compared to other companies. The office was clean and is right next to the service nsw, making easy to walk between the place if needed.

Definetly would never use nrma again they cost us $13000.00 because they only updated half the details on our policy and refused taking responsibility Then threatened to take us to court We only used them to support the local office, and they stuffed it up, sent us to an Asian office that was useless I would Never use them again as they cannot understand simple instructions and would not help in any way to help fix the issue either

Unresponsive. Made no attempt to contact after incident. Still charged excess even when not at fault. Do not use

Such excellent, personalised and well informed assistance from the Coffs Harbour NRMA Branch. I made a Claim recently via the NRMA 1300 ph number. I was quoted a large amount of Excess that I had to pay. I was dubious of the accuracy of this. I made numerous calls, explaining my Policy details to a new person each time, hoping one might agree with me! After no luck on the 1300 ph number, I called the Coffs Harbour Branch and spoke to Elanor. She checked my Policy and confirmed with me that I did not owe so much excess. Elanor then contacted the Claims Dept to explain that to them. Elanor saved me from paying $1200 that I did not owe. Thank you so much. It pays to check with your local team first!