NRMA Insurance

The staff were very helpful and fruendly

Friendly helpful team, Sorted me out quickly and explained everything very thoroughly when I had questions.

I was deeply impressed and moved by NRMA's outstanding leadership and execution. Their meticulous, rigorous, and humane professionalism in handling customer requests for assistance, as well as their use of advanced information technology to alleviate customer anxiety, were truly admirable. Less than ten minutes after the call ended, NRMA's rescue team arrived swiftly; they checked and inflated the tire, reassured the customer, and then took them to ABC Tire. I witnessed firsthand once again why NRMA is one of Australia's most outstanding and excellent companies. 23/APRIL/2026

17 years of reliable service and peace of mind with NRMA I have been with NRMA for 17 years, and throughout that time they have consistently provided reliable, trustworthy service and genuine peace of mind. That kind of long‑term loyalty speaks volumes about the quality of both their products and customer care. Whether it’s insurance coverage, roadside assistance, or general enquiries, NRMA has always been professional, dependable, and easy to deal with. On the occasions I’ve needed help, the process has been straightforward, communication has been clear, and the support provided has been prompt and reassuring. What I particularly value is the confidence that comes from knowing you’re backed by an organisation that genuinely looks after its members. Over the years, NRMA has remained consistent in delivering support when it matters, which is exactly what you want from a long‑standing provider. Customer service has always been courteous and knowledgeable, and issues are handled efficiently and fairly. It’s refreshing to deal with a company that values long‑term members and maintains high standards across the board. After 17 years, I can confidently say that NRMA has earned my trust and loyalty. I highly recommend NRMA to anyone looking for reliable coverage, excellent service, and a company that stands by its members year after year.

i haven't done it but it looks fun, would recommend 10/10

Great experience. Insurance done. Kind helpful staff.

By keeping my policy alive for a a written off car they took more than $500 from me, on top of the excess of $800 which I paid for my car. This is so disappointing, paying insurance money for something you dont even have. The claim is dragging for more than 7months and didn’t allow me to close my insurance policy. The policy is still going on and they won’t allow me to cancel it. They are stealing money in this way. Its in their hand to keep the claim open for months or years and I keep paying money.