Topsail Marine Insurance's reviewers are boat owners, with policies described for sailing catamarans, a Lightwave 45 and, in one case, a fifty-year-old yacht that other insurers had declined to cover. Daniel Groves is named for a detailed evaluation of one client's cruising needs ahead of a renewal, and reviewers repeatedly mention being able to phone and discuss options directly with staff. One reviewer describes a claim following a crew member's food poisoning while sailing, with the claim linked quickly to health services. Several clients mention holding cover with the broker across multiple consecutive years.
Reviews
4.8 / 5 · 222 totalWe had to make a claim after being dismasted up in far north Queensland. Daniel was such a comfort when I rang in a very distressed state and he was wonderful throughout the entire process. Unfortunately the contractors took nearly 18 months to complete the works - no reflection on Top Sail at all, just bad luck I guess? The end product is amazing - we are very happy with our new rig and sails and heading to Indonesia soon. Thank you Top Sail and especially Daniel ⛵️ 😁
We made a claim when one of our sailing crew experienced severe food poisoning. Topsail insurance helped us quickly link to health services and quickly and thoroughly processed our Claim. We were completely satisfied with our policy and are very happy to recommend them.
I have had another first class experience with Topsail arranging the renewal of my boat insurance policy for Mediterranean sailing. The service as always was efficient friendly and responsive.
We switched to Topsail >5 years ago and the experience has been delightful (really!). Daniel has been out main contact and he & other staff have always acted promptly and professionally with a resourceful approach to getting better client outcomes. While we haven't ever claimed the reports I've heard from others who have given me reason to expect a similar high level of service.
Topsail Insurance once again have found us a policy for our boat that is ideal and affordable. We have insured with them on multiple boats in Australia, SE Asia and now Europe and it has always been an easy and well explained process. Thanks again Topsail!
The team at Topsail insurance have been a pleasure to deal with. Excellent communication, efficient service and a genuine interest in finding the best and most suitable insurance for our individual needs. Topsail found suitable yacht and travel/health insurance to cover us while we sailed from the Mediterranean all the way back to Australia. The one small claim we made after our dinghy was stolen in the Caribbean was handled very professionally and was overall a hassle free process for us. A special thanks to Dan Groves, our main contact at Topsail and a very nice person to deal with.
Rob and his team at Topsail were great when we made our insurance claim. They listened, acted quickly, kept us informed and made any requirements by the Underwriters very clear so the communications were spot on and avoided any delays. When you have had an unexpected experience and damage to your boat, having honest reliable assistance is a welcome relief. We gladly recommend any boat owners to insure with this company.