Medibank Geelong

Mandy from Medibank Geelong was super patient with my dumb questions and I truly appreciate the one hour long conversation she had with me. She did an amazing job specifically explaining the details of the policy.

I had a pleasant experience with Muhammad who assisted me with an ongoing issue with Medibank that last for months. He was prompt, clear, professional and efficient. He understood my situation and promptly gave me the solution I needed on the same day. All thanks to him and his professional persona.

A very pleasant representative named Tracey guided me through the process of making a claim. In person option is much better than the tedious phone call. Glen.

Terrible layout of the store. It's happened a few times where you walk in and if they don't see you, they will not know you're there. If they are talking to someone, they don't walk you out. So it's not unusual for them to just sit at their desk not knowing someone is waiting.